Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Alessio De Pace

Midleton

Summary

Dynamic professional with extensive experience at Pizzeria San Marco, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through exceptional service and problem-solving skills. Adept in culinary arts, particularly Italian cuisine, while demonstrating strong communication and teamwork abilities. Committed to delivering quality and fostering positive dining experiences.

Overview

14
14
years of professional experience

Work History

Prep chef, front of house server

Doughlicius
Midleton
11.2024 - Current
  • Enhancing the customer's dining experience through attentive, thoughtful service.
  • Promptly respond to customer questions, recommend dishes on the menu, and record orders.
  • Welcoming customers, managing special requests, and resolving any complaints.
  • Customer assistance in cases of special needs or food intolerances.
  • Maintaining the order and cleanliness of the workstation.

Head Chef

Pizzeria San Marco
Midleton
01.2019 - 09.2024
  • Monitored food production to guarantee quality standards were met.
  • Organized kitchen staff to ensure efficient operations during peak service hours.
  • Reviewed purchase orders for accuracy prior to submitting them for approval.
  • Inspected ingredients and equipment to ensure they meet quality standards.
  • Supervised the preparation of meals according to customer orders in a timely manner.
  • Ensured compliance with health department regulations regarding hygiene and sanitation practices.
  • Addressed customer complaints promptly and professionally while maintaining high standards of customer service.
  • Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.
  • Resolved conflicts between kitchen staff members in a professional manner.
  • Trained new kitchen staff in food safety regulations and proper cooking techniques.
  • Performed regular maintenance tasks such as cleaning equipment, utensils, floors, walls, ensuring that all areas are kept clean and sanitary at all times.
  • Ordered food supplies from vendors to maintain adequate stock levels.
  • Monitored quality, presentation and quantities of plated food across line.
  • Assessed inventory levels and placed orders to replenish goods before supplies depleted.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.

Gaming Journalist and Reporter

TopGamer.com
10.2013 - 09.2014
  • Responsible for creating the covers of the various articles.
  • Responsible for recordings and interviews with artists or C.E.O.s. Of video game manufacturers.
  • PR role between the TopGamer editorial team and the development houses for previews and/or interviews.
  • Responsible for the reviews of newly released games.
  • Responsible for press kit unboxing video recordings.
  • Collaborated with editors to create headlines that accurately reflect the story content.
  • Maintained relationships with key contacts within various organizations or institutions.
  • Proofread articles prior to submission for errors in grammar or syntax.
  • Utilized social media networks such as Twitter and Facebook to promote articles.
  • Managed multiple projects simultaneously while maintaining quality standards.
  • Performed extensive research to back up stories.

Secretary and Organizer of Educational Courses

Provincia di Taranto
Taranto
09.2011 - 08.2012
  • Responsible for student conduct during the course of study.
  • Responsible for counting the hours of presence per student during the course of study.
  • Responsible for communication between the institute and the teachers of the study courses.
  • Responsible for budgeting study costs.
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Updated contact lists on a regular basis; created new contacts as needed.
  • Organized and maintained filing systems for important documents.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.

Education

Information and communication technologies -

Istituto scolastico paritario Plateja
Taranto
07.2010

Skills

  • Microsoft Office
  • Operating system
  • Good understanding and communication skills in English
  • Good skills in problem solving
  • Excellent adaptation skills in difficult situations
  • Excellent cooperation skills
  • Excellent ability to work under pressure
  • Excellent communication skills under pressure

Personal Information

  • Date of Birth: 12/22/91
  • Nationality: Italian

Timeline

Prep chef, front of house server

Doughlicius
11.2024 - Current

Head Chef

Pizzeria San Marco
01.2019 - 09.2024

Gaming Journalist and Reporter

TopGamer.com
10.2013 - 09.2014

Secretary and Organizer of Educational Courses

Provincia di Taranto
09.2011 - 08.2012

Information and communication technologies -

Istituto scolastico paritario Plateja

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Alessio De Pace