Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
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Alessia Rizzello

Alessia Rizzello

Galway,Ireland

Summary


Experienced professional with focus on management and team leadership. Capable of driving projects to successful completion through strategic planning and strong interpersonal skills. Known for fostering collaborative environments and delivering consistent results.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work History

MANAGER

Aran Islands Knitwear
Galway City, Ireland
06.2022 - Current
  • Enhanced customer service by training staff in effective communication and problem solving.
  • Solved customer complaints efficiently whilst maintaining high standards of service delivery,.
  • Managed store inventory to ensure adequate stock levels at all times.
  • Fostered strong relationships with key customers to boost loyalty and repeat business.
  • Delegated tasks efficiently to maximise productivity.

BARMAID

Pastry shop, Le Delizie
Macerata, Italy
10.2019 - 01.2021
  • Operated till, handled cash accurately whilst balancing receipts at end of shift.
  • Ensured timely service by managing drink orders during peak hours efficiently.
  • Enhanced bar efficiency by keeping work areas clean and well-stocked at all times.
  • Collaborated effectively with team members to ensure smooth operation.
  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.

THEATER ORGANIZATION STAFF

Arena Sferisterio
Macerata, Italy
01.2018 - 02.2020
  • Ensured safety regulations were adhered to during stage setup and teardowns.
  • Maintained clean performance areas for safety of performers.
  • Delivered friendly, attention and professional customer service while completing tasks.

HERITAGE TOUR GUIDE

Civic Museum of Palazzo Buonaccorsi
Macerata, Italy
12.2018 - 01.2019
  • Enhanced visitor experience by providing detailed historical knowledge.
  • Led guided tours around heritage sites to enhance public understanding of historical context.
  • Supported marketing activities by participating in promotional events; increased awareness about heritage sites amongst locals.
  • Managed difficult situations calmly during peak seasons; maintained professional standards under pressure.

STAGE

Confucius Institute
Macerata, Italy
01.2018 - 08.2018
  • Conducted simultaneous interpretation from Chinese to Italian, promoting real-time understanding.
  • Enhanced company reputation with meticulous translation work.
  • Prepared and distributed meeting agendas and minutes to keep participants informed and on track.
  • Answered and screened incoming telephone calls and emails, directing them to the appropriate department.

INTERNSHIP

Confucius Institute
Macerata, Italy
04.2016 - 09.2016
  • Handled literary translations, preserving original tone and style.
  • Provided translation services from Chinese to Italian language, for enhanced cross-cultural communication.
  • Interpreted Chinese language for one-on-one conversations and group presentations.

Education

LEVEL 8 - PROJECT MANAGEMENT

TECHNOLOGICAL UNIVERSITY DUBLIN
Ireland
01.2024 - 07.2024

TEACHING QUALIFICATION -

UNIVERSITY OF MACERATA
Italy
01.2018 - 03.2019

MASTER'S DEGREE - RUSSIAN AND CHINESE LANGUAGES, CULTURE AND LITERALLY TRANSLATION

UNIVERSITY OF MACERATA
Italy
10.2016 - 04.2019

INTERNATIONAL MOBILITY - RUSSIAN LANGUAGE, HISTORY AND CULTURE

UNIVERSITY OF LANGUAGES FOR FOREIGNERS. RUSSIAN FEDERATION OF ST PETERSBURG
Russia, Saint Petersburg
08.2017 - 12.2017

BACHELOR'S DEGREE - LANGUAGES, WESTERN AND EASTERN FOREIGN CULTURES. Russian and Chinese languages.

UNIVERSITY OF MACERATA
Italy
10.2013 - 10.2016

Diploma - SCIENCE

SCIENTIFIC HIGH SCHOOL "Pier Paolo Pasolini"
ITALY

Skills

  • Microsoft Office
  • Microsoft Excel
  • Fast Learner
  • Communication Skills
  • Computer Skills
  • Ability to Work under Pressure
  • Ability to Work in a Team
  • Strategic planning
  • Adaptability to change
  • Stakeholder engagement

Languages

Italian
Native
English
Fluent
Russian
Advanced
Chinese
Intermediate

Personal Information

  • Date of birth: 02/20/94
  • Nationality: Italian

Timeline

LEVEL 8 - PROJECT MANAGEMENT

TECHNOLOGICAL UNIVERSITY DUBLIN
01.2024 - 07.2024

MANAGER

Aran Islands Knitwear
06.2022 - Current

BARMAID

Pastry shop, Le Delizie
10.2019 - 01.2021

HERITAGE TOUR GUIDE

Civic Museum of Palazzo Buonaccorsi
12.2018 - 01.2019

THEATER ORGANIZATION STAFF

Arena Sferisterio
01.2018 - 02.2020

TEACHING QUALIFICATION -

UNIVERSITY OF MACERATA
01.2018 - 03.2019

STAGE

Confucius Institute
01.2018 - 08.2018

INTERNATIONAL MOBILITY - RUSSIAN LANGUAGE, HISTORY AND CULTURE

UNIVERSITY OF LANGUAGES FOR FOREIGNERS. RUSSIAN FEDERATION OF ST PETERSBURG
08.2017 - 12.2017

MASTER'S DEGREE - RUSSIAN AND CHINESE LANGUAGES, CULTURE AND LITERALLY TRANSLATION

UNIVERSITY OF MACERATA
10.2016 - 04.2019

INTERNSHIP

Confucius Institute
04.2016 - 09.2016

BACHELOR'S DEGREE - LANGUAGES, WESTERN AND EASTERN FOREIGN CULTURES. Russian and Chinese languages.

UNIVERSITY OF MACERATA
10.2013 - 10.2016

Diploma - SCIENCE

SCIENTIFIC HIGH SCHOOL "Pier Paolo Pasolini"

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Alessia Rizzello