Alessandro Souza

Student Support & Admissions: Inputting student data, processing enrollments, and creating official letters for students.

Communication: Answering student queries via email and providing guidance on school services.

Logistics & Coordination: Booking student accommodations and airport transfers, plus assisting with general office organization.

Documentation: Maintaining accurate digital and physical filing systems and managing insurance policy requests

Visitor & Student Care: Greet students, visitors, and staff warmly, providing a helpful first point of contact for an international college environment.

Communications: Manage incoming phone calls, direct inquiries, and respond to general emails or front-desk walk-ins.

Administrative Support: Assist with student attendance logging, course information distribution, and managing incoming/outgoing post or deliveries.

Facility Coordination: Handle basic scheduling, such as meeting room or facility bookings for teachers and staff

Manage day-to-day operations of the cafe

Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)

Maintain updated records of daily, weekly and monthly revenues and expenses

Advise staff on the best ways to resolve issues with clients and deliver excellent customer service

Nurture friendly relationships with customers to increase loyalty and boost our reputation

Manage day to day, emails, calls, catering orders, issue invoices...

Barista all round

Making coffees and cold brew drinks

Cashier and helping the kitchen to bake pastries and preparing sandwiches

Operate a 3 Group manual / semi-automatic coffee machine.

Set up and maintain the grinder throughout the day.

Ensure that espresso shots and milk are prepared to a consistently high standard.

Support to Head chefs in all activities and tasks within the kitchen

Finalization of dishes and packaging for stores

Kitchen Staff

Cooking Burgers, Ribs and Steaks

Assisting the kitchen staff with their duties

Washing and cleaning all the stuffs used in the kitchen