Alesha Lawal
Drogheda,Ireland
Summary
Customer-focused professional with background in retail and customer service. Committed to enhancing customer satisfaction by providing exceptional, personalised support. Utilises strong communication and problem-solving skills to resolve issues and foster loyalty.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
Work history
Barista Assistant
Kuppa Koffee
Drogheda, co. Louth
2024.06 - 2024.09
- Took customer orders at the till, handled cash and card payments, and issued receipts efficiently.
- Prepared drinks and simple food items according to café recipes and hygiene standards.
- Washed, cleaned, and sanitised workstations, equipment, and seating areas to maintain a safe environment.
- Restocked supplies, organised ingredients, and ensured items were ready for service during busy periods.
Temporary Customer Assistant
Hickey's Pharmacy
Drogheda, co. Louth
2025.01 - 2025.04
- Stocked and organised merchandise and the stockroom, creating accessible displays and streamlining inventory processes to support sales
- Managed till operations accurately and efficiently, handling a high volume of daily transactions.
- Built strong customer relationships by providing friendly service and helpful product advice
- Stayed informed on promotions, refund policies, and payment procedures to provide accurate and reliable customer support
Education
Marketing
Technological University Dublin
DublinSkills
- Customer Service
- Cash Handling and Numeracy
- Problem-Solving
- Goal-Oriented
- Multitasking
- Motivated Team Player
- Time Management
- Strong work ethic
- Motivated team player
References
Zainab, Apako, zainabapako01@gmail.com, 0858253958
Volunteering
Student Class Representative, Technological University Dublin, 2025 – Present Event organiser, Fleadh Cheoil, 2023 Sci-Fest Competitor, St. Olivers, 2024
Timeline
Temporary Customer Assistant
Hickey's Pharmacy
2025.01 - 2025.04
Barista Assistant
Kuppa Koffee
2024.06 - 2024.09
Marketing
Technological University Dublin