Aleksandra Poreba

• Managed & facilitated daily operations and communication in a high- end dining experience, where guest satisfaction is paramount.
• Managed over 300 guests a day, including 100s of phone calls.
• Operated complex booking systems to optimize reservation efficiency and guest experience.
• Handle customer concerns and complaints, as well as maintained IT reports and records for smooth operational workflows.

• Aldi's fast-paced and demanding work culture honed my ability to thrive under pressure and gain exceptional EQ skills.
• Emphasis on efficiency and teamwork required quick decision making and adaptability in a dynamic environment.
• Attended regular training opportunities to maintain up to date product and service knowledge.
• Developed strong time and stress management, while balancing multiple tasks and focusing on business goals.

Overall, my experience in Aldi strengthened my resilience and ability to navigate challenging situations while contributing to a high-performing team.

• Prepared timely & accurate financial reports and analysis.
• Promoted safe working environment by implementing regulatory standards, good hygiene, policies and guidelines. .
• Achieved service time and quality targets.
• Thrived in fast-paced environment with energy and enthusiasm.

• Planned and implemented lessons utilizing variety of teaching strategies to meet diverse student needs.
• Taught students in various stages of cognitive, linguistic, social and emotional development.
• Maintained trusting student relationships by providing both educational and emotional support to students when required.

Collaborated with team members to achieve target results.

Attended events, such as fashion shows and networking events to promote designer clothes, shoes & jewellery.

Participated in various projects, such as television advertisements, magazine promotions and fashion catwalks to promote products

Completed modelling work for catalogues, magazines, stores and adverts.

Worked with photographers, directors, celebrities and videographers which helped with my teamwork skills