Aleksandra Mokrska
cashel,Ireland
Summary
Friendly and outgoing with knack for creating memorable customer experiences and ensuring smooth service. Skilled in communication and teamwork, able to adapt quickly to new environments. Ready to bring energy and dedication to the role.
Offering strong interpersonal and communication skills with keen ability to engage with diverse customers. Knowledgeable about maintaining clean and organised work environment, ensuring smooth operations. Ready to use and develop customer service, multitasking, and teamwork skills in the role.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work history
Bartender
Trevester Ltd Cashel Palace Hotel
Cashel, County Tipperary
02.2022 - Current
- Educated customers about different brewing methods leading to an enriched coffee tasting experience.
- Trained junior staff in all aspects of coffee roasting process.
- Prepared tea, coffee and carbonated beverages for customers.
- Trained new staff members on coffee-making techniques to maintain standard quality.
- Kept bar service areas stocked with tea, coffee and espresso.
- Provided knowledgeable coffee advice to customers, enhancing their experience.
- Prepared cocktails, draughts, and mixed drinks to meet customer tastes.
- Boosted sales with upselling techniques on premium spirits and cocktails.
- Attended regular training sessions on product knowledge or mixology skills, improving professional competencies continuously.
- Kept up-to-date on mixology trends, incorporating new techniques and ingredients into cocktail menu.
Waitress assistant
Esquires Coffee
Clonmel, County Tipperary
06.2020 - 01.2022
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Provided top-notch service to customers, improved overall dining experience.
- Improved customer satisfaction by providing efficient and friendly service.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Education
leaving certificate -
Cashel Community School
Ireland 09.2017 - 06.2022
Skills
- Milk steaming and frothing
- Knowledge of coffee beans
- Food safety regulations
- Positive attitude under pressure
- Knowledge of dietary restrictions
- Cash register proficiency
- Tea brewing expertise
- Health and Safety Compliance
Languages
English
Fluent
Polish
Fluent
Irish
Advanced
References
References available upon request.
Timeline
Bartender
Trevester Ltd Cashel Palace Hotel
02.2022 - Current
Waitress assistant
Esquires Coffee
06.2020 - 01.2022
leaving certificate -
Cashel Community School
09.2017 - 06.2022
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