ALBANY WAGNER
Orange
Summary
Enthusiastic educator with communication and interpersonal skills necessary to lead classrooms and execute lesson plans. Provides instruction and guidance to students of all ages. Creates positive classroom environments and effectively manages student behavior.
Overview
4
4
years of professional experience
Work History
Substitute Teacher
Mauriceville Elementary
01.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Supervised lunchroom and recess activities.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Server
Casa Ole Mexican Restaurant
05.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Overnight Stocker
Walmart
11.2022 - 02.2023
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Delivery Driver
Domino's Pizza
04.2021 - 11.2022
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Customer Service Specialist
Market Basket
03.2022 - 06.2022
- Dealt with a wide range of customer service, operational, and administrative tasks every day
- Made certain that clients received excellent service in order to not only maintain, but also to expand, their relationships for future business opportunities
- Customer inquiries were handled via phone, email, and web-based platforms
- Improved operational efficiencies while managing customer requests, store inventory, transactions, new purchase orders, and pricing needs
- Requests and unresolved issues are directed to the appropriate resources
- Monetary Transactions: Handled cash, check, credit and automatic debit card transactions with 100% accuracy
- Customer Service: Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers
- Handled guest complaints, maintaining a positive experience for all rest
- Telephone Service: Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction
Education
Culinary Arts/Hospitality -
Lamar State College Port Arthur
05-2023
Skills
- Proficient at listening to customers, meeting productivity goals, and staying current on company offerings
- Committed to providing world-class customer service while remaining professional
- Customer-oriented
- Good communication skills
- Sales expertise
- Multitasking
- Customer expectations management
- Money handling abilities
- Recordkeeping strengths
- Quick learner
- Positive and friendly
- Cash handling and management
- Credit card transactions
- Cash flow management
- Hospitality - Some college (No degree)
- Classroom management
- Lesson implementation
Affiliations
Education
Work History
Accomplishments
Timeline
Substitute Teacher
Mauriceville Elementary
01.2024 - Current
Server
Casa Ole Mexican Restaurant
05.2023 - 08.2023
Overnight Stocker
Walmart
11.2022 - 02.2023
Customer Service Specialist
Market Basket
03.2022 - 06.2022
Delivery Driver
Domino's Pizza
04.2021 - 11.2022
Culinary Arts/Hospitality -
Lamar State College Port Arthur
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