
Role established by Quality & Qualifications Ireland & the Union of Students in Ireland.
Received training from NStEP, QQI & USI on quality assurance in Irish higher education & quality review procedures.
Use of critical thinking skills evident while reviewing & proposing solutions.
Communication & task management skills implemented while working on a team.
Planned & created content for Tiktok successfully to drive sales & build customer base in Galway city.
Coordinated Front of House & Back of House staff for smooth execution to maximise customer satisfaction.
Greeted & served customers warmly and professionally
Completed opening & closing procedures each day; including end-of-shift reports for all cash & card transactions.
Remained calm in stressful situations, resolving conflicts & solving issues with ease.
Explained concepts, demonstrating techniques & assisting water sports users.
Provided safe, caring & fun learning environment for all participants on the water.
Utilised Irish language fluency while working in the Gaeltacht.
Displayed barista training, preparing a range of drinks, including mâcha, latte & cappuccino.
Established positive rapport with regular customers by facilitating personalised guest experience.
Thoroughly cleaned & maintained coffee machines, reducing faults & issues for smooth, efficient service.
Adhered to production schedules & Standard Operating Procedures , documented & adhered to Quality Control Point checks.
Communicated professionally with businesses the company supplied such as Dunnes Stores.
Carried out line changeovers & mechanical equipment set ups.