Dynamic and dedicated professional with extensive experience at Darver Castle and Nuremore Hotel, excelling in customer service and time management. Known for adaptability and strong interpersonal skills, I consistently deliver exceptional service in high-pressure environments, leading teams and ensuring seamless operations during events. Passionate about creating memorable guest experiences.
I am a highly credited and trusted floor staff member at Darver Castle, a renowned wedding venue, where I work efficiently alongside my co-workers. I work closely with the general public, delivering exceptional customer service, and maintaining a calm, professional manner under pressure. I have received basic bar training, which enables me to assist with bar service, restocking, and ensuring smooth operations during events. My responsibilities also include keeping the banquet hall clean, and well-presented at all times. I am known for my strong interpersonal skills, hard work, and reliability in a fast-paced, high-pressure environment.
I was a highly reliable and proactive member of the team at the Nuremore Hotel, where I gained extensive experience across a wide range of food and beverage services, including bar food, restaurant dining, wedding meals, and various functions. I regularly took the lead in guiding other staff members and often worked independently during events, demonstrating strong initiative and confidence in high-pressure situations. My responsibilities included taking orders, serving food and drink, and ensuring a smooth and professional service. As a flexible and adaptable team member, I thrived in diverse environments and consistently delivered excellent service to guests.