Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alanagh-Jane Mulhall

Dublin

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Over 10 years experience in supervisory/management roles, and a wealth of administrative experience and skills.

Overview

12
12
years of professional experience

Work History

Grade III: Clerical Officer

Shared Financial Services, HSE.
Dublin
2023.10 - Current
  • Processed invoices and payments in accordance with company policies and procedures.
  • Reconciled vendor statements, investigated and resolved discrepancies.
  • Entered data into accounting system to maintain accurate financial records.
  • Verified accuracy of coding on invoices prior to processing payments.
  • Ensured proper authorization for all purchases made by the organization.
  • Analyzed purchase orders, contracts, invoices, check requests and other documents related to the accounts payable cycle.
  • Collaborated with vendors, suppliers and staff members across departments to resolve any issues that arose.
  • Managed vendor relationships through prompt communication of payment information.
  • Handled high-volume invoice processing with minimal supervision.

Venue Manager

The Dublin Liberties Distillery
Dublin
2022.07 - 2023.10
  • Part of the re-opening team post lockdown
  • Hired and trained a fully new team of staff
  • Staff rostering, costing reports, Payroll. (Kronos, ADP)
  • Procurement and stock transfer management, customer set up and invoicing (Business Central)
  • Office management: filing, storage, document control
  • Manage email, phone and social media for the distillery
  • Event management and organization, liase with tour operators and corporate companies.
  • Daily use of Microsoft Applications; Excel, Outlook & Word - Finance reports, Customer/Supplier communications, etc.
  • Performed administrative tasks related to event planning such as preparing invoices or tracking expenses.
  • Analyzed sales data generated from events in order to identify trends or opportunities for improvement.
  • Established service standards while monitoring performance against those standards in order to maximize customer experience.
  • Developed marketing plans to promote the venue's services through various media channels.

Grade IV: Assistant Staff Officer

Connolly Hospital, Blanchardstown
Blanchardstown
2021.06 - 2022.07
  • Sole admin personnel for the estates department
  • Procurement and Payroll specialist (SAP)
  • Facilitate organization, filing, storage, and reproduction of documentation
  • Operate the phone line for the maintenance department, and assign calls to tradesmen
  • Liase with suppliers, and various external contractor companies via phone and email.
  • Developed and implemented process improvement initiatives to enhance operational efficiency.
  • Created training materials for new employees on relevant processes, protocols, and regulations.
  • Advised management on ways to improve existing processes while reducing costs and increasing productivity.
  • Provided administrative support to senior staff, including scheduling appointments and maintaining calendars.

Duty Manager

The Tenters Gastropub, Aloft Hotel. Dublin 8.
Dublin 8
2020.01 - 2021.06
  • Cash handling, Sales and Stock reports
  • Staff rostering and payroll management (Bizimply)
  • Manage guest reservations via phone and email, and organize events.
  • Created positive work environment for employees and delivered exceptional customer service.

Senior Supervisor

Café En Seine, Dawson Street.
Dawson Street
2019.05 - 2020.01
  • Supervised both first and second floor bars, including function control, event management and organization
  • Promotion of venue to increase bookings revenue in function bars
  • Responsible for training of new employees and current roster
  • Responsible for monthly stock count and reports (Microsoft Excel)
  • Hosted and organized special events with brands and promoted ticket sales.

Senior Supervisor

Sam’s Bar, Dawson Street.
Dawson Street
2019.02 - 2019.05
  • Responsible for training new employees
  • Stock control and rotation, ordering and liaising with suppliers.

Bar Supervisor

The Iveagh Garden Hotel, Harcourt Street.
Harcourt Street
2019.01 - 2019.03
  • Part of the opening team for the bar and hotel
  • Arranged staff to best accommodate changing density of guests
  • Managed bar area including cocktail design and menu, inventory, regulation compliance, and high quality customer relationships
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Trained new employees on proper bar tending techniques and food safety protocols.

Assistant Manager, Keyholder

Jimmy Rabbitte’s, Camden Street.
Camden Street
2018.03 - 2019.02
  • Developed excellent customer service skills by maintaining a friendly and personal rapport with regulars
  • Maintained excellent knowledge of extensive gin and whiskey menu, developed new cocktails and specials week to week to promote new products.

Bartender

The Odeon, Harcourt Street.
Harcourt Street
2018.06 - 2019.01
  • Developed foundational cocktail knowledge and experience in a high volume, busy bar.

Senior Hair Stylist / Salon Coordinator

Charlie’s Angel’s Hair Salon.
Kevin Street
2018.06 - 2019.01
  • Responsible for all cash handling and payroll
  • Controlled the salon’s Social Media accounts and took charge of promotions
  • Appointment management (Phorest Salon Software.) Sole staff member in charge of: Phones, Emails and Social Media.

Duty Manager

O’Leary’s Irish Bar, Trondheim, Norway.
Trondheim
2014.06 - 2015.07
  • Sole staff member responsible for staff rostering, payroll and safe reports
  • Rotated inventory and kept track of stock, made orders and specials accordingly
  • Responsible for hiring and training of new staff.

Assistant Manager

Jack & Jones, Bloomfield S.C, Dun Laoghaire.
Dun Laoghaire
2013.11 - 2014.04

Store Supervisor

Pandora, Blanchardstown S.C.
Blanchardstown
2013.01 - 2013.09

Waitress

The Gig’s Place, Richmond Street.
Richmond Street
2011.08 - 2012.12

Education

Professional Office Skills -

Loughlinstown Training Centre
06.2016

Bachelor of Engineering: Audio, Visual Media Technology -

Dun Laoghaire Institute of Art, Design & Technology
06.2014

Skills

  • Written and Verbal Communication
  • Task Prioritization and Organization.
  • Attention to detail.
  • Office Administration, Administrative Management, Schedule Management.
  • IT Skills; proficient in many software's and very comfortable and familiar with computers.
  • Reporting and Documentation
  • Timesheet Processing
  • Expense Monitoring
  • New Hire Onboarding
  • Staff Supervision and Management.
  • Effective Customer Communication
  • Service Coordination, Event Management.
  • Facility Oversight
  • Vendor Management, Vendor Relations.
  • Technical Documentation
  • Information Management
  • Facility Oversight
  • Vendor Management, Vendor Relations.
  • Technical Documentation
  • Information Management

Timeline

Grade III: Clerical Officer

Shared Financial Services, HSE.
2023.10 - Current

Venue Manager

The Dublin Liberties Distillery
2022.07 - 2023.10

Grade IV: Assistant Staff Officer

Connolly Hospital, Blanchardstown
2021.06 - 2022.07

Duty Manager

The Tenters Gastropub, Aloft Hotel. Dublin 8.
2020.01 - 2021.06

Senior Supervisor

Café En Seine, Dawson Street.
2019.05 - 2020.01

Senior Supervisor

Sam’s Bar, Dawson Street.
2019.02 - 2019.05

Bar Supervisor

The Iveagh Garden Hotel, Harcourt Street.
2019.01 - 2019.03

Bartender

The Odeon, Harcourt Street.
2018.06 - 2019.01

Senior Hair Stylist / Salon Coordinator

Charlie’s Angel’s Hair Salon.
2018.06 - 2019.01

Assistant Manager, Keyholder

Jimmy Rabbitte’s, Camden Street.
2018.03 - 2019.02

Duty Manager

O’Leary’s Irish Bar, Trondheim, Norway.
2014.06 - 2015.07

Assistant Manager

Jack & Jones, Bloomfield S.C, Dun Laoghaire.
2013.11 - 2014.04

Store Supervisor

Pandora, Blanchardstown S.C.
2013.01 - 2013.09

Waitress

The Gig’s Place, Richmond Street.
2011.08 - 2012.12

Professional Office Skills -

Loughlinstown Training Centre

Bachelor of Engineering: Audio, Visual Media Technology -

Dun Laoghaire Institute of Art, Design & Technology
Alanagh-Jane Mulhall