Alana Mcgrath
Waterford ,Ireland
Summary
Experienced retail professional focused on delivering exceptional customer service and smooth transaction processes. Achieves high customer satisfaction through quick problem-solving and strong communication skills. Capable of handling high-volume transactions with accuracy and maintaining friendly, welcoming environment.
Overview
5
5
years of professional experience
Work history
Retail cashier
Walsh’s Service Lemybrien
Waterford, Ireland
2024.06 - Current
- Participated actively in stock take exercises contributing towards keeping accurate records on inventory.
- Established rapport with customers through friendly interaction, fostering loyalty.
- Helped maintain shop floor presentation standards by restocking shelves when needed.
- Supported colleagues during peak hours, boosting staff morale and productivity.
- Maintained clean and orderly till area, ensuring smooth operations.
- Administered cash drawer, demonstrating strong financial responsibility.
- Streamlined checkout procedures for improved shopping experiences.
- Collaborated with team members to meet store goals.
Farm hand
William Mcgarth
Waterford, Ireland
2021.01 - 2024.01
- Gathered eggs daily from chicken coops; supported consistent egg production.
- Maintained animal health by feeding, watering and grooming livestock.
- Communicated effectively with other farm staff members during daily tasks; enhanced teamwork on the farm.
- Ensured farm safety by regularly inspecting and repairing fences and gates.
- Repaired farm equipment for uninterrupted work flow on the farm.
- Cleaned farm buildings and equipment to maintain stable operations.
- Assisted in performing breeding activities of farm animals.
Education
Leaving Certificate -
St Declans Community College
Kilmacthomas 06.2021
Skills
- Customer engagement
- Team collaboration
- Time management
- Financial accuracy
- Conflict resolution
- Cash register operation
- Stock replenishment
Senior County Football with Waterford Ladies
I was picked to join the Ladies Senior Waterford Team. It was a great accomplishment as it was a goal I was driving to get. It is a very competitive and high intensity environment. I enjoy the trainings as I am constantly learning new skills and various ways of thinking in the football game. It’s an huge commitment of mine and I work really hard to keep the standard of myself which I should think I should have in every walk of life