Summary
Work History
Education
Skills
Training
Volunteer Experience
ADDITIONAL RESPONSIBILITIES:
References
Languages
Timeline
Generic

Alana Egan O Brien

Limerick

Summary

I am a college student in the last year of my Bachelor of Science degree, looking for full time work.

I am a outgoing, motivated person with a range of interpersonal skills. In the past I have worked as part of a team contributing both a helpful and fun work ethic. I have had a range of jobs in the past, but Lifeguarding and Swim Teaching put me through Second and Third level education.

I learned majority of my baseline skills in these jobs that make me the driven, detailed - orientated worker I am today.

I work very well as apart of a team, due to my lifeguarding but I have also taken up supervisory roles in both lifeguarding and swim teaching that have given me invaluable experience.

Work History

Lifeguard/ Swim Teaching

UL Sport
  • I have nearly nine years swim teaching experience with both StPauls, Seal and Grove Island
  • With 9 years of experience a swim teacher, I have cultivated a diverse set of skills that have significantly enhanced my effectiveness in the role.
  • My communication abilities have grown immensely as I have learned to tailor my instruction to various age groups and skill levels, ensuring that each swimmer feels understood and motivated.
  • Patience and empathy have become an essential component of my teaching style, particularly when working with beginners or those overcoming fear of the water.
  • I've also developed strong observational skills enabling me to identify specific areas for improvement and provide constructive feedback to help swimmers progress.
  • Leadership has been key, as I've often managed groups of varying sizes, requiring me to create engaging lesson plans and maintain a positive learning environment.
  • I have developed a strong foundation in customer service skills that are crucial for fostering positive relationships with students and their families.
  • Effective communication has been at the forefront of my role, as I've learned to listen to parents' concerns and provide clear, informative updates on their children's progress.
  • My ability to empathise and understand diverse perspectives has allowed me to create a welcoming environment where swimmers feel supported and encouraged by prioritizing customer satisfaction and building rapport with families.
  • I've cultivated long-term relationships that enhance the overall experience of the swim program. This experience has not only enriched my teaching but has also deepened my commitment to excellent service in every interaction.

Event Coordinator

UL Sport
  • I've worked various different events in the Arena throughout the time I've been there, working at these various events has provided me with a unique opportunity to develop a range of skills particularly in customer service and cash handling.
  • As part of the event staff I was responsible for managing concessions where I Iearned to operate the till effectively while ensuring accurate transactions.
  • This experience sharpened my attention to detail as I had to handle cash and process payments quickly during busy periods.
  • Interacting with diverse attendees enhanced my communication skills, allowing me to provide excellent service while addressing questions or concerns..
  • Additionally, working in a fast paced environment taught me how to stay organised and maintain composure under pressure, ensuring that each event ran smoothly.
  • Overall, my time at these events not only deepened my understanding of customer service but also strengthened my ability to thrive in dynamic settings.

SHORT TERM

TY Work Experience

Pharmacy Assistant

Adare Pharmacy
  • I gained valuable insight into the daily operations and customer/patient interactions that are essential to providing quality health care.
  • I assisted pharmacists in managing inventory, ensuring medications were well stocked and organised.
  • Engaging with customers, I learned to address their questions which enhanced my communication skills.
  • I observed the prescription filling process, which highlighted and improved my accuracy and attention to detail.

Server

Ponte Vecchio
Killaloe
  • I had the opportunity to immerse myself in the fast paced environment of the food service industry.
  • I worked as a server where I honed my customer service skills by taking orders, serving food and addressing diners needs promptly and efficiently.
  • Collaborating with the kitchen staff taught me the importance of teamwork and communication in ensuring a smooth dining experience.
  • I also gained experience in handling cash transactions which helped me develop organisational skills.
  • The experience not only strengthened my ability under pressure but also improved my time management skills.

Cardiology Assistant

Eagle Lodge Cardiologists
  • I gained a profound understanding of cardio vascular health and the complexities of diagnosing and treating heart conditions.
  • I developed strong observational skills by closely watching the cardiologist assess patients and perform diagnostic tests.
  • My communication skills improved as I learned how not engage with patients effectively, understanding the importance of empathy and clarity when discussing their conditions and treatment options.

Shadowing Nurse/ Doctor

University Hospital Limerick
  • I gained valuable insights into the health care profession I observed patient interactions where I witnessed the compassionate care provided by the medical staff, I learned about the importance of effective communication in building trust with patients.
  • I followed nurses as they administered medications, monitored vital signs and coordinated patient care, which highlighted their critical role in the healthcare team,additionally I had the chance to see doctors conduct examinations and discuss treatment plans, allowing me to understand the diagnostic process better.

Education

Bachelor of Science -

University of Limerick
01.2024

Crescent College Comprehensive
08-2018

Limerick School Project
08-2012

Skills

  • Computer Skills
  • Effective Communication
  • Organisational and Prioritisation
  • Excellent Time Keeping
  • Customer Service
  • Interpersonal Communication
  • Adapting to clientele
  • Team Management
  • Mentoring and coaching
  • Reliability
  • Positive attitude
  • Flexibility
  • Safety regulations and compliance

Training

  • 10/08/2012, Safety 4, Irish Water Safety
  • 10/08/2012, Basic Life support 1, Irish Water Safety
  • 09/08/2013, Rescue 1, Irish Water Safety
  • 09/08/2013, Basic Life Support 2, Irish Water Safety
  • 08/08/2014, Rescue 2, Irish Water Safety
  • 08/08/2014, Basic Life Support 2, Irish Water Safety
  • 08/08/2014, Survival 2, Irish Water Safety
  • 08/08/2016, Rescue 3, Irish Water Safety
  • 11/11/2016, Safeguarding 1, Child Welfare and Protection, Sport Ireland
  • 08/01/2016-17/01/2016, Level 1 Swim Teacher, Swim Ireland
  • 17/04/2016, Level 2 Pool Lifeguard, Royal Lifesaving Society
  • April 2016, First Aid course.
  • June 2019, Manual handling
  • June 2019, Fire Safety Training
  • 23/11/18, Safeguarding children and Vulnerable Adults.
  • February 2020, Full Swim Teachers
  • Microsoft Word - Proficient
  • Microsoft Excel - Proficient
  • Microsoft Power Point - Proficient
  • Python Programming - Adequate
  • GIS Programming - Adequate

Volunteer Experience

St. Pauls swim club, Swim teacher, Bawnmore, October2016 - December2022, (voluntary basis)

ADDITIONAL RESPONSIBILITIES:

 As a swim teacher in the voluntary and paid sector my senior colleagues and managers recognised I took initiative to ensure the safety of the children in my class and those on deck.

References

Alan Ward - 086 2454887

Languages

English
First Language
Spanish
Intermediate (B1)
B1
Irish
Advanced (C1)
C1

Timeline

Lifeguard/ Swim Teaching

UL Sport

Event Coordinator

UL Sport

SHORT TERM

TY Work Experience

Pharmacy Assistant

Adare Pharmacy

Server

Ponte Vecchio

Cardiology Assistant

Eagle Lodge Cardiologists

Shadowing Nurse/ Doctor

University Hospital Limerick

Bachelor of Science -

University of Limerick

Crescent College Comprehensive

Limerick School Project
Alana Egan O Brien