Alan Way
Meath
Summary
With a proven track record at Henry Schein, I excel in troubleshooting and diagnostics, enhancing system efficiency. My analytical thinking and mechanical aptitude, combined with expertise in electrical systems, drive successful resolutions. Skilled in prioritizing work orders, I deliver exceptional service, ensuring client satisfaction and safety.
Overview
15
15
years of professional experience
Work History
Service Technician
Henry Schein
Dublin, Ireland
01.2018 - Current
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Troubleshot electrical circuits using schematics and diagrams.
- Repaired faulty components such as motors, pumps, valves, switches.
- Responded quickly to emergency calls from clients needing immediate assistance.
Electrician
Matrix Tech
Dublin, Ireland
01.2010 - 01.2018
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Installed conduit for new wiring systems in commercial buildings.
- Connected wires to circuit breakers, transformers or other components.
- Installed and configured alarm systems in residential and commercial properties.
- Identified problems with electrical systems by observing operation, listening for problems and using test equipment such as multi-meters.
- Resolved safety issues related to faulty wiring installation practices in a timely manner.
- Responded quickly to emergency calls regarding electrical malfunctions.
Education
QQI Level 6 Advanced Certificate Craft – Electrical. - Electrician
Fas
Dublin01-2014
Skills
- Work order prioritization
- Analytical thinking
- Mechanical aptitude
- Electrical systems
- Troubleshooting and Diagnostics
- Problem and issue resolution
Timeline
Service Technician
Henry Schein
01.2018 - Current
Electrician
Matrix Tech
01.2010 - 01.2018
QQI Level 6 Advanced Certificate Craft – Electrical. - Electrician
Fas
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