AKSHAYA SHANMUGANATHAN

Dedicated professional with expertise in customer service and complaint resolution, adept at fast-paced multitasking and cash handling. Proficient in front desk operations and hospitality etiquette, ensuring exceptional guest experiences. Skilled in verbal communication, teamwork, and time management, with a strong focus on cleanliness and hygiene maintenance. Aspires to leverage these skills in a dynamic environment to enhance operational efficiency and customer satisfaction.

• Loan Default Prediction Project
• Built and evaluated ML models including Random Forest and Logistic Regression to assess the risk of loan default.
• Used metrics such as ROC-AUC, precision-recall, and confusion matrix to ensure model reliability.
• This project helped me sharpen my skills in supervised learning and statistical evaluation.
• Dimensionality Reduction Using UMAP
• Implemented UMAP to visualize high-dimensional data, leading to better interpretability and clustering insights.
• This improved the model's transparency and contributed to more informed analysis.
• Smart Traffic Monitoring System
• Participated in the development of a real-time traffic system using IoT and cloud integration.
• Involved in project planning, Agile sprint meetings, and technical documentation.
• This project enhanced my ability to work cross-functionally in tech-driven environments.