Akshay Vishwakarma
Indore
Summary
Experienced Engineer with a dynamic and results-driven approach. Possesses extensive expertise in Inside Sales, Procurement, Logistics, After-Sales Support, Supplier Negotiation, and Sales Operations. Demonstrated success in supporting customers across India, the EU, the US, and the APAC region in both B2B and B2C sales. Adept at leading teams, setting strategic sales targets, and optimizing business operations for sustained growth. Committed to training, mentoring, and enhancing customer relationships to drive organizational success.
Overview
7
7
years of professional experience
Work History
Senior Manager - Tech, Sales & Operations
OT Solutions Tech PVT LTD
10.2020 - Current
- Managing a global customer base, primarily from the US & EU regions
- Coordinating sales efforts with internal teams and various departments
- Preparing commercial proposals, RFQ, and RFI responses
- Sourcing materials from South Asia and SAARC countries
- Trading semiconductor devices and managing business leads throughout the sales cycle
- Overseeing global supplier logistics coordination
- Establishing and achieving sales targets in alignment with financial objectives
- Developing and executing strategic sales plans to enhance market reach and customer engagement
- Handling escalations, supplier negotiations, and after-sales support
- Training and mentoring new hires to ensure a seamless transition into the sales team
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Senior Analyst – ISR (Vodafone Idea Project)
KPMG India
06.2020 - 10.2020
- Conducted client outreach for business development and contract renewals
- Engaged in cold calling to identify decision-makers and secure new business opportunities
- Marketed services through bulk emails, LinkedIn, WhatsApp, and other digital communication channels
- Led sales meetings and contributed to strategic growth initiatives
- Trained interns in technical and sales skills
- Consistently exceeded sales targets, demonstrating a strong ability to drive revenue
- Mentored junior analysts, fostering professional development while enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
Assistant Manager – Business Bond / Enterprise Sales / Service
Reliance Jio Infocomm LTD
09.2017 - 04.2020
- Spearheaded business and service operations to meet organizational goals
- Led and mentored sales teams, providing structured performance feedback
- Developed in-depth reports analyzing sales trends and potential opportunities
- Managed performance expectations through appraisals and continuous feedback
- Conducted training sessions and implemented best practices for product delivery
- Led ILL projects from inception to completion, ensuring timely and cost-effective execution
- Established new business partnerships, contributing to revenue growth
- Analyzed customer requirements and implemented effective solutions
- Assisted in recruitment and training of new employees
- Designed and executed marketing strategies to enhance sales performance
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
B.E. - Electronics & Telecommunication
IES IPS Academy
Indore, M.P.10th & 12th -
Carmel Convent Sr. Sec. School
Ujjain, M.P.Skills
- Inside Sales
- Strategic Procurement
- Supply Chain Coordination
- B2B Sales Development
- Direct-to-Consumer Sales Strategy
- Effective Supplier Negotiation
- Client Relationship Management
- Global Customer Support
- Team Leadership
- Training Facilitation
- Market Trend Evaluation
- Sales Data Analysis
- Request For Quotation Drafting
- RFI Document Preparation
- Commercial Proposal Drafting
- Customer Issue Resolution
- After-Sales Support
- Cross-functional collaboration
- Operations management
Languages
English
Hindi
Hobbies and Interests
- Reading Novels
- Watching TV Series & Movies
- Writing
- Sports Enthusiast: Basketball, Chess, Cricket, Snooker
Timeline
Senior Manager - Tech, Sales & Operations
OT Solutions Tech PVT LTD
10.2020 - Current
Senior Analyst – ISR (Vodafone Idea Project)
KPMG India
06.2020 - 10.2020
Assistant Manager – Business Bond / Enterprise Sales / Service
Reliance Jio Infocomm LTD
09.2017 - 04.2020
10th & 12th -
Carmel Convent Sr. Sec. School
B.E. - Electronics & Telecommunication
IES IPS Academy
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