Summary
Overview
Work History
Education
Work Availability
Certification
Timeline
SalesAssociate
AKSHAY PRAMOD SHINDE

AKSHAY PRAMOD SHINDE

Project Manager
Dublin

Summary

Experienced project management professional with over 5 years of solid track record of successfully delivering projects. Proficient in operations, strategy, and process optimization, with a focus on enhancing customer satisfaction. Highly skilled in navigating complex projects, ensuring regulatory compliance, and effectively managing stakeholder expectations.

Overview

6
6
years of professional experience
3
3
Certificates
2
2

Awards in Master's

Work History

Project Owner - Analytics Manager

MODIFI B.V
Mumbai
08.2020 - Current
  • Underwriting - Managed buyer underwriting for newly onboarded clients, conducting deep analysis of their business and operating history. Applied limits based on credit scores resulting in 15% reduction in credit losses and 10% increase in new client approvals.
  • Buyer finance - Processed and approved transactions, while also monitoring portfolio of clients on a quarterly basis, resulting in a 20% decrease in transaction processing time and a 25% reduction in errors
  • Strategy operations - Analyzing current operational processes to optimize and automate tasks, working with cross- functional teams to understand bottlenecks in system and proposing solutions
  • Trade Operations - Managed transactions for global trade finance customers across EMEA, AMER, and APAC with a 95% accuracy rate
  • Credit Risk - Effectively managed risks associated with FATF, including money laundering, terrorist financing, and sanctions risks, achieving 50% reduction in 2020-2022
  • Product lifecycle - Automated transactions by 10% every quarter, resulting in 80% improvement in operational efficiency. Implemented SOPs and checklists to ensure consistency and accuracy
  • Strong leadership skills and attention to detail resulted in 95% customer satisfaction rate and 20% increase in repeat business.

Operations Associate

DRIP CAPITAL
Mumbai
01.2019 - 01.2020
  • Streamlined operations CAGR at 20% by automating activities
  • Administered customer communications, scheduled payments, and tracked records for documentation
  • Oversaw operations and customer success teams in the daily sprints, resulting in a 30% reduction in error and a 20% higher resolution rate than the preceding year
  • Assigned additional responsibility of Buyer Operations for risk management, and collaboration with the Product team to automate the Transaction operations.

Operations Consultant

UBER
MUMBAI
01.2018 - 01.2019
  • Supervised as first point of contact for Customer and Driver-Partner escalations
  • Launched product "Uber Auto" within 25% accessible Mumbai region. Monitored progress and onboarding clients
  • Assessed data and tech team to provide valuable insights and feedback to improve user application performance
  • Collaborated with cross-functional teams on product growth strategy and marketing campaigns.

Education

Master of Science - Project Management

Michael Smurfit Business School
Ireland
09.2022 - 2023.08

Bachelor of Engineering - Electrical, Electronics Engineering Technologies

University of Mumbai
India
08.2013 - 2017.09

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Certified Scrum Master

Timeline

MSI - PMEC

12-2022

Master of Science - Project Management

Michael Smurfit Business School
09.2022 - 2023.08

Certified Scrum Master

06-2022

Project Owner - Analytics Manager

MODIFI B.V
08.2020 - Current

ITIL V3

01-2020

Operations Associate

DRIP CAPITAL
01.2019 - 01.2020

Operations Consultant

UBER
01.2018 - 01.2019

Bachelor of Engineering - Electrical, Electronics Engineering Technologies

University of Mumbai
08.2013 - 2017.09

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AKSHAY PRAMOD SHINDEProject Manager