AKRITI SHARMA
Dublin
Summary
Results-driven Senior Business Consultant with 8+ years of experience in product development, quality assurance, and Agile project management. Proven expertise in leading cross-functional teams, defining strategic product roadmaps, and delivering high-impact solutions in consumer and software product design. Skilled in driving end-to-end project delivery, conducting rigorous testing, and fostering collaboration across teams. Adept at leveraging Agile methodologies, business strategy, and technical tools (Figma, Jira, Confluence) to optimize performance and achieve project success. Certified Scrum Product Owner (CSPO & ACSPO) with a track record of exceeding goals and ensuring operational success.
Overview
9
9
years of professional experience
12
12
Certification
2
2
Degrees
4
4
Awards & Recognition
Work History
Business Consultant /Software Product Manager
Fidelity Investments
07.2020 - Current
- Delivered Innovative Web Components: Led the successful delivery of 7+ workplace investing web components, fostering seamless collaboration and driving innovation across teams.
- Defined Strategic Product Roadmaps: Shaped market-driven roadmaps by defining precise product requirements, crafting user stories, and aligning goals with strategic initiatives.
- Optimized Platform Efficiency: Spearheaded the development of a central Bootstrap application, eliminating redundancy, reducing app duplication, and improving platform performance through effective cross-team alignment.
- Facilitated Strategic Quarterly Planning: Directed quarterly planning sessions to establish priorities, set measurable objectives, and deliver impactful results.
- Educated and Empowered Teams: Conducted engaging training sessions on new standards, earning outstanding feedback for clarity, actionable insights, and team enablement.
- Championed Agile Excellence: Applied Agile methodologies to ensure on-time, budget-compliant project delivery, while designing APIs that shaped robust product architectures.
- Delivered High-Quality Solutions: Executed comprehensive accessibility testing, CMS management, and rigorous BAT to deliver user-centric, high-quality outcomes.
- Strengthened Team Performance: Empowered teams through coaching, transformative workshops, and reliable post-deployment support, ensuring long-term success.
- Simplified Complex Challenges: Demonstrated expertise in deconstructing complex problems into scalable, user-focused solutions while fostering a culture of collaboration and excellence.
Business Analyst
MARCO POLO NETWORK
09.2019 - 06.2020
- Led ERP Integration: Managed the integration of an internal trade finance application with the Oracle NetSuite system, streamlining operational efficiency.
- Requirements Gathering and Analysis: Conducted comprehensive analysis of business requirements, translating them into detailed user stories to guide development.
- Cross-Functional Collaboration: Partnered with solution architects, development teams, and product stakeholders to ensure technical solutions aligned seamlessly with business objectives.
Business Analyst/QA Analyst
COGNIZANT
12.2017 - 05.2018
- Onshore Opportunity with EU Telecom Client: Served as a Client-Facing Business Analyst, specializing in End-to-End Quality Testing for a leading European telecom provider.
- Led Agile Testing Initiatives: Managed cross-functional remote teams to deliver 10+ testing projects in an Agile environment, achieving zero production defects.
- Ensured Excellence in Mobile App Launch: Played a key role in the global launch of the client’s mobile app, driving quality standards and contributing to a 100% customer satisfaction score.
Quality Assurance Analyst
Cognizant
12.2015 - 12.2017
- Led Comprehensive Testing Process: Conducted five levels of testing—functional, regression, integration, UAT, and production verification—across 12+ successful projects to ensure alignment with client requirements and quality standards.
- Test Plan Design and Documentation: Designed and implemented detailed test plans, documenting final product outcomes and results on Confluence for clear, organized reporting.
- End-to-End Testing Leadership: Owned and led all end-to-end testing activities for 10+ projects, ensuring thorough quality assurance and timely delivery.
Education
Master of Science - International Management
11-2019
Bachelor of Technology - Computer Science
08-2015
Skills
Product Management & Leadership
Agile Methodology
Scrum
Product Development
Cross-Functional Team Leadership
End-to-End Project Management
Stakeholder Management
Mentoring & Coaching
Technical & Quality Assurance
API Design & Integration
Functional Testing
End-to-End Testing
Accessibility Testing
Debugging & Issue Resolution
Test Plan Design & Implementation
Release Management
Change Management
Quality Assurance & Testing (BAT, CMS Management)
Collaboration & Communication
Cross-Team Collaboration (Remote & Onshore)
Client-Facing Interaction
Problem Solving & Solution Design
Agile Methodology Implementation
Stakeholder & Business Requirement Analysis
Business Analysis & Strategy
Product Lifecycle Management
Strategic Goal Setting & Execution
Technical Tools & Software
Microsoft Office Suite
UI/UX Design
Figma
Jira
Confluence
Miro
Mural
Adobe Analytics
Jenkins
Certification
- Certified Scrum Product Owner (CSPO) – Scrum Alliance, 2023
- Advanced Certified Scrum Product Owner (ACSPO) – Scrum Alliance, 2024
Timeline
Business Consultant /Software Product Manager - Fidelity Investments
07.2020 - Current
Business Analyst - MARCO POLO NETWORK
09.2019 - 06.2020
Business Analyst/QA Analyst - COGNIZANT
12.2017 - 05.2018
Quality Assurance Analyst - Cognizant
12.2015 - 12.2017
UNIVERSITY OF GALWAY - Master of Science, International Management
GALGOTIA UNIVERSITY - Bachelor of Technology, Computer Science
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