Akhila Bashetty

Project: Healthcare Application

• Developed product roadmaps, aligning stakeholder expectations.
• Led the New feature development of an advanced low/no code platform, enabling real time solution creation through a natural language interface
• Conceptualized innovative healthcare app for elderly people, managed a 12-member team to ensure 95% on-time feature delivery
• Prioritized features to align with NPS & improved efficiency, usability & customer needs satisfaction by 30%
• Resolved client issues proactively, reducing customer queries by 40% through SLA adherence and tactical support

Project: Digital HRMS

• Mentor a 6-member team to design & develop SaaS Products- HRMS, improving Solution efficiency by 30%
• Created data-driven, decision-making & user-friendly dashboards for visualization & Performance Monitoring
• Analyzed customer requirements, coordinated with QA & technical teams for 45% improvement in compliance
• Engaged with customers continuously, driving product adoption & retention with a strategic leadership approach
• Ensured Quality Assurance, Collaborated with Engineers, QA & design teams, improving compliance rates by 45%

Project: Quality Management System & Laboratory Information Management System

• Delivered 30+ product demonstrations, securing customer buy-in, ensuring successful onboarding for QMS/LIMS
• Gathered feedback to identify 200+ improvement areas, achieving a 90% success rate in timely corrective actions
• Implemented ISO 9001 & 13485 compliance, leading to a 15% reduction and improved quality-related incidents
• Built strong client relationships, drove satisfaction & retention through continuous team collaboration & Support

• Enhanced forecasting accuracy by 30% through marketing strategies, comprehensive consumer and competitor market research
• Increased decision-making effectiveness by 25% via actionable presentations and dashboard
• Strengthened efficiency by 20% through performance tracking, pricing and distribution strategies and in-depth market analysis, leading to a potential 10% increase in overall operational efficiency with process improvements