Summary
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Akhil Kumar B

CHINGAVANAM

Summary

Experienced ECOM Manager with a proven track record in inventory control, team leadership, and crisis management. Demonstrated ability to enhance operational efficiency and employee performance. Proficient in customer relationship management. Aiming to leverage extensive experience to drive business growth and operational excellence.

Work History

Sales Manager

MATHA FRESH PVT LTD
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Billing

Textiles
  • Effectively communicated with customers to address billing inquiries and resolve discrepancies, enhancing customer satisfaction
  • Maintained organized billing records and documentation, facilitating smooth auditing processes
  • Demonstrated strong attention to detail in verifying and recording billing information to ensure accuracy

Billing

Eastern condiments Pvt Ltd
  • Proactively identified and reported potential billing issues, contributing to the continuous improvement of billing procedures
  • Efficiently processed customer transactions and generated accurate bills for services rendered
  • Consistently met deadlines for billing cycles, ensuring timely and accurate invoicing

Warehouse Manager

DC Books Warehouse
  • Worked closely with cross-functional teams such as finance, customer service, and sales to coordinate billing activities and resolve issues promptly
  • Conducted training sessions for new staff members on billing procedures and systems, ensuring a smooth onboarding process
  • Received positive feedback and recognition from customers for prompt and accurate handling of billing inquiries and concerns

Education

Diploma - BFSI

Jain University, Hedge School of Applied Economics
Kochin
01.2020

Higher Secondary Certificate -

Board of Higher Secondary Examination
01.2019

SSLC -

Board of Public Examination
01.2017

Skills

  • Effective Time Management
  • Team Leadership
  • Invoice Management
  • Strategic Leadership
  • Deadline-Oriented Time Management
  • Advanced MS Office Skills

Hobbies and Interests

  • Travelling
  • Football
  • Cricket

Timeline

Higher Secondary Certificate -

Board of Higher Secondary Examination

SSLC -

Board of Public Examination

Sales Manager

MATHA FRESH PVT LTD

Billing

Textiles

Billing

Eastern condiments Pvt Ltd

Warehouse Manager

DC Books Warehouse

Diploma - BFSI

Jain University, Hedge School of Applied Economics

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Akhil Kumar B