Hi, I’m
Akansha Bhatt
Dublin
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Self motivated MBA Student with extensive experience in data management, SEO and business development. Seeking opportunities to develop my skillsets and grow a career in marketing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented Business Development Executive brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands.
Overview
6
years of professional experience
5
years of post-secondary education
Work History
Insomnia Coffee CompanyDublin
Barista Team Member (Part-Time)
11.2022 - Current
Job overview
- Successfully maintained a 4.7 rating on customer satisfaction surveys, resulting in a 15% increase in customer traffic
- Increased cafe customer satisfaction ratings from 68% to 84%, resulting in an average 10% increase in daily sales
- Increased Insomnia customer satisfaction ratings by 10% through providing friendly, efficient service and product knowledge
- Increased customer satisfaction ratings by 10% through improved customer service and quality coffee
- Increased customer satisfaction ratings by 17%, resulting in over 100 additional customer visits per month
- Improved cafe customer satisfaction ratings from 79% to 93% by providing superior customer service
- Increased espresso sales by 20%, resulting in a 20% increase in store profits
- Increased customer satisfaction ratings by 25% through attentive customer service and quality control
- Increased coffee sales by 30% in 6 months through efficient customer service and product knowledge.
- Worked effectively in fast-paced environments.
Hike QAIndia
Senior Business Development Executive
09.2020 - 10.2022
Job overview
- Establishing the target market overseas in UK, US, Europe, Canada and expanding the email list
- Coaching and training employees to follow company policies and procedures
- Responsible for pitching to 200 client's over the phone and via email to create new business and long-term account
- Prospected and made cold calls to create new business and long-term account possibilities that resulted in over $50,000 in closed new and recurring business
- Worked closely with the companies CEO, CTO, CMO to know their requirements
- In charge of data extraction, generating leads with LinkedIn and email
- Creating leads through LinkedIn, LinkedIn Premium, LinkedIn Business, or LinkedIn Sales Navigator
- Utilizing LinkedIn, given prospect lists, and other tools to effectively find new client's
- Used a variety of web resources, including Inside View, Zoom Info, data.com, LinkedIn, and Google search to gather reliable lead information
- Used a CRM software to track prospects for inbound and outbound sales
- Managed escalated client enquiries with exceptional professionalism and enthusiasm to maintain trust and reliability
- Identified cross-selling opportunities through ongoing customer needs analysis
- Prepared reports and presentations detailing business development activities and outlining new initiatives
- Created short-term and long-term goals for business team to achieve objectives
- Evaluated team performance to identify areas requiring for improvement
- Researched trends to gather data and implement innovative strategies
- Secured 5 new revenue-generating accounts with total revenue of $750K in 6 months, enhancing company's bottom line.
- Collaborated with sales and marketing departments to support client acquisition.
- Consistently exceeded quotas through penetration of new accounts.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
Janbask TrainingIndia
Research Analyst
07.2019 - 03.2020
Job overview
- Professional market research was carried out to determine the target market, market dynamics, consumer behavior, market trends, and competition
- Responsible for prospecting over the phone and via email; vetting and processing marketing leads
- Worked to continuously improve client'satisfaction, which saw a one-year increase from 40% to 60%
- The efficiency of the entire business was raised by 16% through the development of new marketing strategies and cooperation with other divisions
- In charge of data extraction and lead generation via email and LinkedIn
- Managed and upheld connections with more than 1,000 domestic and foreign companies, including startup and mid level companies,
- Using available prospect lists, LinkedIn, and other strategic methods, find new client's
- Using a variety of web resources, such as LinkedIn, Google Search, Zoom Info, data.com, and Inside
- View, to gather reliable lead information
- Collected data through various methods, including online research, phone interviews, focus groups and library study
- Conducted market analysis and developed insights that increased revenue by 20% in the first year
- Conducted research that resulted in a 20% increase in customer satisfaction scores and a 15% decrease in customer service costs
- Increased sales revenue by 10% YoY by leveraging market research to develop effective strategies.
- Analyzed large volume of data to identify patterns, trends and correlations.
- Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
Isource OpportunitiesIndia
Research Analyst
05.2018 - 07.2019
Job overview
- Conducted research resulting in a 10% increase in customer satisfaction score, measured through regular surveys
- Analyzed market data to identify trends and develop insights, resulting in a 5% increase in sales over 6 months
- Focused on expanding and developing existing client relationships while also coming up with fresh marketing tactics
- Conducted research that identified potential market opportunities and resulted in 10% revenue growth
- Y/Y
- Conducted market research for 3 new product lines, resulting in an 11% increase in sales revenue
- Successfully conducted market research that identified and captured $10B in new revenue within the first year
- Created & implemented an improved research process that resulted in a 20% increase in efficiency & accuracy of data collection & analysis
- Conducted database research for an international client, resulting in an 8% increase in customer conversion rates
- Conducted extensive market research resulting in 5% increase in sales revenue in 6 months, doubling customer satisfaction.
- Participated in data mining activities to uncover insights from various sources.
Snva VenturesIndia
SEO Executive
05.2017 - 04.2018
Job overview
- Seo Executive
- Performed activities to grow company followings on social media sites like Instagram and LinkedIn
- Performed daily tasks such as uploading blogs, articles, videos, and photographs
- Helped in increasing SEO in content production and content programming by working with the editorial and marketing teams
- Integrated on-page and off-page activities daily by updating meta tags and meta descriptions
- Generated high-quality SEO content, conforming to established guidelines for high search engine rankings
- Recommended changes to website architecture, content and other factors to boost SEO position for target keywords
- Analyzed competitor performance to compare current SEO performance against competing websites and devise strategies for surpassing competitors
- Page Traffic, Increased organic traffic to the company website by 30%, resulting in a 25% increase in leads
- Carried out routine tasks including posting blogs, articles, videos, and photographs
- Performed both on-page and off-page efforts by regularly updating the meta tags and meta descriptions
- Identified issues, analyses information and provided solutions to problems.
- Created dynamic SEO strategies to exceed market competitors and meet client needs.
Page TrafficIndia
SEO Intern
12.2016 - 04.2017
Job overview
- Analyzed SEO outreach goals and presented findings to marketing director.
- Optimized website content and images to improve search engine rankings.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
- Helped clients develop website portals and social media pages to promote businesses.
- Crafted and implemented strategies to increase search visibility and website traffic.
Education
College Of Engineering RoorkeeIndia
B.Tech from Computer Science
08.2012 - 07.2016
Dublin Business SchoolDublin, Ireland
MBA from Marketing
09.2022 - 09.2023
Skills
Sales and marketing understanding
Marketing Analysis
Search Engine Optimization (SEO)
Business Development
CRM
Communication Skills
Interpersonal abilities
Social Media
Creative thinking
B2B and B2C marketing
E-mail and direct mail marketing campaigns
Microsoft PowerPoint
Microsoft Office
Writing communication
Digital Content Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Barista Team Member (Part-Time)
Insomnia Coffee Company
11.2022 - Current
Dublin Business School
MBA from Marketing
09.2022 - 09.2023
Senior Business Development Executive
Hike QA
09.2020 - 10.2022
Research Analyst
Janbask Training
07.2019 - 03.2020
Research Analyst
Isource Opportunities
05.2018 - 07.2019
SEO Executive
Snva Ventures
05.2017 - 04.2018
SEO Intern
Page Traffic
12.2016 - 04.2017
College Of Engineering Roorkee
B.Tech from Computer Science
08.2012 - 07.2016