Summary
Overview
Work History
Education
Skills
Accomplishments
Social networks
Certification
Timeline
Generic

Akanksha Singh

Summary

Dynamic Senior Consultant QA Automation at Verizon Connect with a proven track record in enhancing test automation frameworks and mentoring teams. Expert in Selenium and AWS services, I successfully improved testing efficiency by 50% through innovative strategies. Passionate about delivering quality and driving continuous improvement in Agile environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Consultant QA Automation

Verizon Connect
03.2022 - Current
  • Created test plans and strategy for a new feature or a project.
  • Led QA team meetings to discuss testing strategies and share insights on quality improvements.
  • Tests scripts creation and execution for AWS Lambda and ECS services using VZC TAF.
  • Using AI assisted tools to work on test automation scripts like Github Co-pilot and KIRO .
  • Fixed large set of outdated test scripts, reducing technical debt and improving test reliability.
  • Continous monitoring of any issues or alerts on prod and immediately doing RCA for it to get it resolved.
  • Created Grafana dashboard for monitoring of all the services in the pipeline on all environments the team is responsible for .
  • Mentored junior QA engineers, sharing knowledge on automation tools and best practices for multiple new projects .
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.

SDET Analyst

Global Payments Inc. (TSYS), India
Noida
11.2019 - 02.2022

• Created test automation framework using Robot Framework with pythin from scratch for validation of the text present in the pdf files generated by the team using about 60 test cases for each of the client.
• In an Agile environment, suggested new workflow processes to improve the STLC process and increased testing turnaround by 50%.
• Implemented various QA process and workflows in the project and reduced the manual validation effort and efficiency was increased to almost 40%.

  • Led a team of 3 QA automation engineers and mentored them in using the Robot Framework.
  • Designed automated test frameworks for software applications and systems.
  • Collaborated with development teams to define testing requirements and strategies.
  • Executed regression testing to ensure software stability across releases.

Test Automation Engineer

Fiserv, India
09.2018 - 11.2019

• Responsible for creating reusable functions and actions for repetitive tasks like withdrawal or deposit which forms the basis for testing any basic transaction test scenario.
• Responsible for creating some test cases and then automated scripts for testing the UI and database validation in the application.
• Execution and storage of results in ALM.

Sr. Test Analyst

Sopra Steria, India /Germany
08.2015 - 08.2018

• Responsible for setting up the whole test automation framework using UFT for the project while working on client site in Germany (Frankfurt) for 6 months.
• Reduced the manual effort by almost 80% after automation was setup for SLS project client was Commerzbank (Frankfurt).
• Responsible for creating test cases and then automated scripts for testing the business logic and GUI of the application.
• Reporting and tracking of defects in ALM.

Education

Bachelor of Science - Computer Science

Uttar Pradesh Technical University
Noida
01-2015

Skills

  • Automation: Selenium ,Playwright,Robot Framework , BDD ,UFT
  • Languages : C#, Python, Java,VbScript, Java
  • Cloud : AWS Services
  • CI/CD : Gitlab,Octopus,Bitbucket,Jenkins
  • RDBMS : SQL, Postgres
  • Defect Tracking Tools: HP ALM, Jira,Test Rail , Zephyr
  • API Testing : REST APIs, SOAP UI, Postman
  • Monitoring Tools : New Relic,Grafana,APM
  • Domain : Telematics , Insurance, Banking ,Payment System

Accomplishments

  • Appreciated for handling QA activities for two teams at a time at Verizon Connect for six months.
  • Received appreciation at TSYS for picking up the QA activities in the project and initiation of POC for PDF validation automation in a very short span of time.
  • Received appreciation for bringing up a new project SLS (Client-Commerzbank); was responsible for POC and demo to the client in Frankfurt at SopraSteria.

Social networks

www.linkedin.com/in/akanksha-singh-a3202231

Certification

  • ISTQB - Foundation Level
  • ISTQB - Agile Practices

Timeline

Senior Consultant QA Automation

Verizon Connect
03.2022 - Current

SDET Analyst

Global Payments Inc. (TSYS), India
11.2019 - 02.2022

Test Automation Engineer

Fiserv, India
09.2018 - 11.2019

Sr. Test Analyst

Sopra Steria, India /Germany
08.2015 - 08.2018

Bachelor of Science - Computer Science

Uttar Pradesh Technical University
Akanksha Singh