AJIT KAWALE
Dublin,Ireland
Summary
Professional with strong background in customer service and client engagement, specializing in sales support and product promotion. Demonstrated expertise in marketing strategies and in-store promotions, with effective communication and active listening skills. Proven problem-solving and conflict resolution abilities, alongside exceptional time management and multitasking skills. Recognized for reliability and adaptability in high-pressure environments, with hands-on experience in cash handling, POS operation, inventory management, and logistics.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work history
Production Officer in Vaccine Manufacturing
Serum institute of India
Pune, India
2022.12 - 2025.08
- Manufactured bulk vaccines while adhering to strict quality standards.
- Executed hands-on practices for effective handling of various instruments.
- Prepared SOPs, reports, and batch compilations to ensure compliance.
Part-Time barista
Cafe Coffee Day
Pune, India
2023.07 - 2024.02
- Ensured consistent quality and presentation of hot and cold beverages.
- Delivered exceptional customer service while accurately handling cash and card transactions.
- Assisted in stock management, including restocking and daily opening and closing procedures.
Sales and Marketing Assistant
Mapro Foods Private LTD
Satara, India
2021.12 - 2022.01
- Promoted and upsold store products, resulting in increased daily sales.
- Engaged with customers to provide product information and resolve queries efficiently.
- Supported small-scale marketing campaigns and in-store promotions to enhance visibility.
Education
MSc - Biotechnology
UCD
2025.01 - 2025.09
Bachelor’s of technology - Biotechnology
KIT’s College of Engineering
2018.01 - 1 2022
Secondary and Higher Secondary school leaving - undefined
Sadhana Vidyalaya
2010.01 - 1 2018
Skills
- Customer Service & Client Engagement
- Sales Support & Product Promotion
- Marketing & In-Store Promotions
- Effective Communication & Active Listening
- Problem-Solving & Conflict Resolution
- Time Management & Multitasking
- Teamwork & Collaboration
- Cash Handling & POS Operation
- Inventory Stocking & Merchandising
- Order Delivery & Logistics Management
- Reliability & Punctuality
- Adaptability in Fast-Paced Environments
ADDITIONAL INFORMATION
- Flexible to work evenings, weekends, and holidays.
- Familiar with POS systems and basic inventory management.
- Physically fit for handling goods and deliveries.
Timeline
MSc - Biotechnology
UCD
2025.01 - 2025.09
Part-Time barista
Cafe Coffee Day
2023.07 - 2024.02
Production Officer in Vaccine Manufacturing
Serum institute of India
2022.12 - 2025.08
Sales and Marketing Assistant
Mapro Foods Private LTD
2021.12 - 2022.01
Bachelor’s of technology - Biotechnology
KIT’s College of Engineering
2018.01 - 1 2022
Secondary and Higher Secondary school leaving - undefined
Sadhana Vidyalaya
2010.01 - 1 2018