Summary
Overview
Work history
Education
Skills
Affiliations
Personal Information
Languages
Timeline
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AJAY JOSEPH THOMAS

AJAY JOSEPH THOMAS

Cork,Ireland

Summary

Results-driven professional with strong problem-solving abilities and extensive experience in delivering efficient engineering support to clients and onsite teams. Proven track record in executing on-the-spot repairs and providing remote technical guidance. Committed to continuous improvement through on-the-job training and skill enhancement.

Overview

9
9
years of professional experience

Work history

Health care assistant

Mowlam Healthcare
Blarney, County Cork
04.2024 - Current
  • Coordinated social activities to enhance community spirit among residents.
  • Administered non-prescription medication under supervision, addressing minor discomforts promptly.
  • Maintained stock levels of medical supplies, ensuring continuous care service provision.
  • Assisted in personal care, prioritising comfort and dignity of patients.
  • Monitored client health conditions, reporting immediate issues to management.
  • Documented patient progress accurately, aiding medical staff in treatment planning.
  • Collaborated with nurses to deliver comprehensive patient care for optimal recovery.
  • Submitted reports to manager regarding status of client.
  • Supported clinical staff to complete health assessments.

Field service engineer

Johnson & Johnson pvt ltd.
Coimbatore, India
03.2018 - 05.2023
  • Executed installation, maintenance, and servicing of power tools for orthopaedic surgery.
  • Maintained arthroscopy systems to ensure optimal functionality.
  • Generated business through annual maintenance contracts and corrective services.
  • Installed new machinery, enhancing production efficiency.
  • Developed detailed reports providing insights into equipment status and performance.
  • Collaborated with sales teams for effective product demonstrations and installations.
  • Resolved service requests promptly to ensure customer satisfaction.
  • Provided technical support for troubleshooting and repairing operational issues.

Product Support Specialist

Accent Health Care
Chennai, India
08.2016 - 03.2017
  • Supported imaging and physiology cases in cath lab during OCT and FFR procedures.
  • Installed and dismantled OCT and FFR consoles to ensure operational readiness.
  • Utilised extensive product knowledge to provide tailored client advice.
  • Facilitated rapid issue resolution through comprehensive product understanding.
  • Assisted clients with troubleshooting, minimising downtime significantly.
  • Participated in weekly meetings to discuss common client issues and solutions.
  • Trained new team members, boosting overall performance levels.

Education

Bachelor of Technology - Electronics and Instrumentation Engineering

College of Engineering Kidangoor

Diploma - Instrument Technology

Govt. Polytechnic College Pala

Skills

  • Microsoft Office applications
  • Automation and technical support
  • Customer service and relations
  • Machinery installation and servicing
  • Medical equipment maintenance

Affiliations

  • Travel

Personal Information


  • Date of birth: 03/18/1993
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married
  • passport No : IO383485

Languages

English
Fluent
Malayalam
Native

Timeline

Health care assistant

Mowlam Healthcare
04.2024 - Current

Field service engineer

Johnson & Johnson pvt ltd.
03.2018 - 05.2023

Product Support Specialist

Accent Health Care
08.2016 - 03.2017

Bachelor of Technology - Electronics and Instrumentation Engineering

College of Engineering Kidangoor

Diploma - Instrument Technology

Govt. Polytechnic College Pala

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AJAY JOSEPH THOMAS