Bold Page Profile
Al tagliere
Prague
10.2025 - 01.2026
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Maintained safe hygiene and food handling standards for full compliance.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Greeted new customers, answered initial questions and took drink orders.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Took accurate food and beverage orders, relaying specific dietary requests to kitchen staff to meet diverse customer needs.
- Inspected tables before guest arrival, maintaining establishment high-quality standards.
- Monitored customer satisfaction throughout the dining experience, promptly addressing any issues to uphold service quality.
- Laid tables with clean cutlery, crockery and glassware throughout sittings.
- Advised on menu options based on allergies and preferences.
- Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
- Helped bar staff prepare garnishes and restock inventory before service.
Voodoo Venue
Letterkenny
06.2022 - 10.2024
- - set up bar, obtained cash bank, stock service bar
- - kept alcoholic beverages well stocked and organized to meet expected demands
- - polished glassware, bussed tables and keep customer area fresh and clean
- - handled cash on a daily basis, which built trustworthiness and loyalty with owners
- - the ability to remember multiple orders
- - monitored guests for intoxication and immediately reporting concerns to management contributing to a safe and welcoming environment for everyone
- Kept bar stocked and organised for easy access and quick service to customers.
- Took customer orders and prepared drinks following best practices for each type.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Verified customer age using official government identifications prior to serving alcohol.
- Removed empty kegs, tapped new kegs and attached supply lines.
- Prepared ingredients and mixed special cocktails for customers using alcoholic or non-alcoholic bases.
- Prepared garnishes before service to decorate and create picturesque cocktails.
- Monitored customer drink levels and intervened to prevent excessive drinking and intoxicated driving.
- Memorised multiple customer orders at once, using [software] to process.
- Monitored patron alcohol consumption, tactfully managing situations to prevent over-intoxication.
Oasis Bar
Letterkenny
06.2021 - 06.2022
- - set up bar, obtained cash bank, stock service bar
- - kept alcoholic beverages well stocked and organized to meet expected demands
- - polished glassware, bussed tables and keep customer area fresh and clean
- - handled cash on a daily basis, which built trustworthiness and loyalty with owners
- - helped floor staff by taking drink orders, serving and seating
- - knowledge of mixing cocktails, garnishing and serving drinks
- Kept bar stocked and organised for easy access and quick service to customers.
- Took customer orders and prepared drinks following best practices for each type.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
- Removed empty kegs, tapped new kegs and attached supply lines.
- Prepared ingredients and mixed special cocktails for customers using alcoholic or non-alcoholic bases.
- Mixed cocktail ingredients using shakers, blenders and ice-crushers.
- Prepared garnishes before service to decorate and create picturesque cocktails.
Oost West
Amsterdam
02.2020 - 07.2020
- - set up bar, obtained cash bank, stock service bar
- - kept alcoholic beverages well stocked and organized to meet expected demands
- - polished glassware, bussed tables and keep customer area fresh and clean
- - handled cash on a daily basis, which built trustworthiness and loyalty with owners
- Kept bar stocked and organised for easy access and quick service to customers.
- Took customer orders and prepared drinks following best practices for each type.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Washed and put away glassware after customer use, maintaining ready stock for customer service.
- Assisted with stock counting, ordering and replenishing.
- Verified customer age using official government identifications prior to serving alcohol.
- Removed empty kegs, tapped new kegs and attached supply lines.
- Monitored customer drink levels and intervened to prevent excessive drinking and intoxicated driving.
Numerous locations
Italy
01.2014 - 01.2018
- - helped floor staff by taking drink orders, serving and seating
- - took information about guests, party size, led to seating and offered menus
- - monitored guests for intoxication and immediately reporting concerns to management contributing to a safe and welcoming environment for everyone
- - collected credit cards, cash and gift certificate payments and dispensed change for cash transactions
- Warmly greeted customers to build rapport and create welcoming atmosphere.
- Maintained high standards of cleanliness throughout establishment, preparation tables and dining areas.
- Took orders and made suggestions to guest tastes and preferences.
- Welcomed customers and accurately took orders with excellent product knowledge.
- Adapted to various roles within the hospitality team, demonstrating flexibility and a broad skill set.
- Processed payments accurately, handling cash, credit card transactions, and issuing receipts.
- Collaborated with kitchen and dining room staff to ensure seamless service delivery during peak dining hours.
- Remained composed during periods of high volume to preserve hospitable experience for guests.
- Ran food and drinks to tables within tight deadlines, maintaining smooth operations.
- Provided vibrant, professional bar service, preparing drinks efficiently with enthusiasm for optimised guest experiences.
- Helped prepare range of drinks, including cocktails, mocktails, coffee and iced beverages.
- Trained new staff members in hospitality protocols and customer service excellence, fostering a supportive team environment.
Black Tiger Bar
Amsterdam
01.2010 - 01.2014
- - set up bar, obtained cash bank, stock service bar
- - kept alcoholic beverages well stocked and organized to meet expected demands
- - polished glassware, bussed tables and keep customer area fresh and clean
- - handled cash on a daily basis, which built trustworthiness and loyalty with owners
- Kept bar stocked and organised for easy access and quick service to customers.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
- Assisted with stock counting, ordering and replenishing.
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
- Verified customer age using official government identifications prior to serving alcohol.
- Customised drink orders based on customer preferences, demonstrating versatility and expertise.
- Trained new staff on bar operations, cocktail preparation, and customer service standards.
- Resolved customer complaints with diplomacy, preserving the establishment's reputation for excellence.
- Prepared garnishes before service to decorate and create picturesque cocktails.
- Memorised multiple customer orders at once, using [software] to process.
- Analysed sales data to identify trends and adjust stock levels accordingly.
Hoopman Irish Pub
Amsterdam
01.2009 - 01.2010
- Maintain table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Used correct cleaning, sanitising and food handling procedures to maintain optimal protection for customers
- Cleaning and coordinating cleaning of indoor and outdoor dining areas spaces
- Wiping down of tables, placing trash in receptacles and replenishing supplies
- Maintained customer satisfaction with timely table check ins to assess food and beverage needs
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Maintained safe hygiene and food handling standards for full compliance.
- Greeted new customers, answered initial questions and took drink orders.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Greeted new customers and offered immediate seating assistance.
- Reset tables between guests to maintain professional dining space and minimise service delays.
- Communicated effectively with kitchen staff to maintain timely service and deliver special requests.
- Supported colleagues during busy periods to ensure timely service, demonstrating strong teamwork and communication skills.
- Supported other areas of restaurant in set up, clean-up, prep work and equipment maintenance.
- Seated guests quickly and coordinated timely service to minimise table wait times.
- Informed guests of daily specials and menu offerings to facilitate decisions on starters, mains and desserts.
- Delivered exceptional customer service by promptly greeting guests and taking orders with a friendly demeanour.
- Advised customers on possible wait times and kitchen delays to manage expectations.
- Completed daily opening and closing checklists to maintain standards and ready dining rooms for service.
- Coordinated team members to take, serve and clear orders accurately and promptly.
- Helped bar staff prepare garnishes and restock inventory before service.
- Implemented feedback received from customers to continuously improve service delivery and dining experience.
TEFL - Teaching English as a Foreign Language
TEFL Academy09.2019
City & Guilds Level 2 - Hairdressing
North West Regional College01.2007
Skills
- Ability to think critically
- Resource management
- Attention to detail
- Workplace productivity
- Efficiency
- Performance improvement
- Good judgement
- Prioritisation
- Deadline management
- Planning
- Stress management