Accomplished professional with expertise in Sage Payroll 2024 and Sage Bookkeeping 2024, complemented by strong skills in Excel and customer relations. Demonstrates proficiency in cash handling, inbound and outbound calling, and documentation and reporting. Adept at till counting, basic accountancy, and complaint resolution with a proven track record in decision-making prowess. Excels in time management mastery, staff training, conflict management, operations management, and scheduling efficiency. Committed to leveraging these skills to enhance operational efficiency and drive organisational success.