Aileen Doyle
Usk, Dunlavin
Summary
Highly-motivated employee with over 23 years financial services experience. A desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Head of Business Continuity Management
AIB
Dublin, Ireland
01.2020 - Current
- As Head of Business Continuity Management in AIB Group who are one of the main pillar banks in Ireland. My responsibilities include the development, implementation, and maintenance of strategies to ensure that AIB Group can continue to operate with minimal disruption to customers and business units during and after an disruptive event.
- This involves risk assessments, crisis planning, training and coordination with business units across AIB Group which includes teams in the UK and USA to minimize downtime and mitigate against potential losses, customer harm and reputational damage.
- As Head of Business Continuity Management, planing of Operational Resilience type scenario exercises is key to the role. This involves: Identifying of Vital Business Services to determine criticality to the business. Risk Assessment to identify potential threats and vulnerabilities. Scenario development by creation of severe but plausible events such as Cyber attack, weather disruptions and pandemics. Exercise planning, agree stakeholders, objectives of exercise and timeframes required. Upon completion of the exercises complete lessons learned to continuous improve future scenario exercises.
- In addition to the above, responsibilities for Incident management of which structure incident management process of Bronze, Silver and Gold is in place to manage live events
- Experienced in the completed of Central Bank of Ireland, European Central Bank and Joint Supervisory team inspections across AIB group.
Process Improvement Manager
AIB Group
Dublin, Ireland
01.2016 - 12.2019
- Analyzed cost savings associated with process improvement projects.
- Established project plans, timelines, milestones, budgeting requirements, resources needed, for successful implementation of new processes.
- Recommended technology solutions that automate manual tasks or streamline operations.
- Developed key performance indicators to measure success of process improvement initiatives.
Education
Level 8 - Lean Six Sigma Black Belt
SQT Training Ltd
Limerick10-2020
Diploma in Financial Service - Finance
University College Dublin
Dublin01-2018
Skills
- Project Planning
- Analytical and Critical Thinking
- Multitasking
- Excellent Communication
- Conflict Resolution
- Problem-Solving
- Attention to Detail
- Written Communication
- Microsoft Office
- Interpersonal Communication
- Flexible and Adaptable
- MS Office
Affiliations
- Passion for Health & Fitness
- Keen hiker
- Enjoys socialising with family and friends
Timeline
Head of Business Continuity Management
AIB
01.2020 - Current
Process Improvement Manager
AIB Group
01.2016 - 12.2019
Level 8 - Lean Six Sigma Black Belt
SQT Training Ltd
Diploma in Financial Service - Finance
University College Dublin
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