Dedicated Retail Supervisor with strengths in staff mentoring and customer relationship management. Resolves customer issues promptly, enhancing satisfaction and loyalty. Implements strategic initiatives to drive sales and improve team performance.
Overview
7
7
years of professional experience
Work History
Labourer
Colm Desmond Construction
Cork City
08.2025 - 01.2026
Delivered general labour support across multiple construction sites, quickly adapting to diverse tasks and collaborating with various teams.
Mixed, poured, and spread concrete for foundations and other structures, ensuring high-quality application and durability.
Constructed and dismantled temporary structures on construction sites, maintaining safety standards and compliance with regulations.
Retail Supervisor
Mallow N20 Plaza
Cork
06.2021 - 04.2025
Resolved customer complaints professionally, enhancing trust and loyalty.
Acted as a key holder, responsible for opening and closing the store, ensuring security protocols are followed.
Mentored new staff in upselling, customer service, and product knowledge, improving team capability.
Executed strategic plans that boosted sales revenue and increased footfall.
Bin Man
Country Clean Recycling
Mallow, Co. Cork
08.2018 - 06.2021
Emptied bins into trucks, preventing spillage and maintaining cleanliness on streets.
Adhered to health and safety guidelines, ensuring safe waste collection practices.
Adjusted to weather conditions and physical demands, guaranteeing reliable waste collection service.