Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Aida Namara

Vancouver

Summary

Compassionate and dedicated Support Worker with 12 years of experience providing crisis intervention, case management, and support services to individuals and families in emergency shelter and residential settings. Adept at building rapport with clients, coordinating with community resources, and ensuring a safe and supportive environment. Seeking to leverage skills and experience to contribute to any organization as a Support Worker.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Shelter Support Worker

Atira Property Management
01.2025 - 04.2025
  • Providing support to intakes
  • Responding to emergencies
  • Available at short notice
  • Set-up for sleeping mattresses and linens to clients and removing them at the end of the shift.
  • Sweeping and mopping floors
  • Performing janitorial duties such as garbage removal
  • Cleaning showers and bathrooms
  • Laundry assistance
  • Changing linens
  • Entering data stats
  • Completing intakes
  • Monitoring participants in the shelter
  • Providing dinner and breakfast
  • Providing resources and advocacy

Building Operations Assistant

Westside Church
11.2024 - 03.2025
  • Maintained clean, neat, and operational facilities to serve program needs
  • Observe facilities, report needed repairs to maintenance
  • building interior labour (including general cleaning and sanitation,organizing,moving furniture,small repair assistance,decoration assistance,mopping floors,scrubbing walls,room setups fro events)
  • building exterior labour(cleaning,trash and sharp removal,snow removal and salting,leaf blowing,repairs,sweeping walkways)

Women's Resource Worker

Atira Women's Resource
11.2024 - 12.2024
  • Managed inventory of supplies and equipment, maintaining adequate stock levels for efficient operations
  • Accept donations and sort accordingly, prepare hampers and deliver to clients/residents
  • Take photos and create postings for Atira's Social Media
  • Maintained confidentiality of sensitive information regarding children and families in accordance with professional ethics guidelines and legal requirements

Recreation Activity Worker (volunteering)

Fairhaven Senior Services
10.2024 - 11.2024
  • Promoted teamwork and cooperation among clients by organizing collaborative games and activities
  • Inspired clients and assisted in developing creativity and self-expression through various art forms and media
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients
  • Assisted with daily living activities, running errands, and household chores
  • Built strong relationships with clients to deliver emotional support and companionship

Aida Namara Shelter Support Worker- Volunteer

The Salvation Army
05.2024 - 06.2024
  • Provide direct support to shelter residents, including crisis intervention, emotional support, and resource referral
  • Worked in collaboration with case managers and other social service providers
  • Served meals to clients
  • Monitor shelter facilities to ensure a safe and clean environment, addressing any issues or concerns promptly
  • Established trusting relationships with clients and their families through empathetic communication and active listening

Child and Youth Support Worker

Fortportal Children and Youth Service
05.2017 - 03.2024
  • Assisted with client intake and assessment, providing information on available services and resources
  • Supported the development of individual service plans and coordinated with various agencies to facilitate client needs
  • Maintained up-to-date records of client interactions and progress, ensuring compliance with confidentiality standards
  • Assisted with administrative tasks including scheduling, data entry, and preparing reports

Child Support Worker

Fortportal Babies Home
12.2012 - 12.2017
  • Performed daily activities for infants such as bathing, grooming, and meal preparation
  • Monitor and administer medications according to prescribed schedules
  • Organize and accompany clients to appointments and social outings
  • Document client progress and maintain accurate records of services provided
  • Collaborate with healthcare professionals and family members to ensure comprehensive care
  • Engage clients with recreational and physical activities

Education

Bachelor's degree - Business Administration

Uganda Christian University
Mukono, Uganda
10.2012

Skills

  • Crisis Intervention
  • Conflict Resolution
  • Client Assessment
  • Support Planning
  • Willingness to learn
  • Teamwork
  • Group Facilitation
  • Workshop Leadership
  • Strong Communication
  • Interpersonal Skills
  • Knowledge of Community Resources
  • Support Services
  • Record Keeping
  • Confidentiality
  • Ability to Work in High-Stress Environments

Certification

  • Standard First Aid CPR & AED
  • Food safe
  • Mental Health First Aid
  • WHIMIS
  • NVCI
  • Occupational First Aid
  • Naloxone Training
  • Peer Support Worker

Languages

English

Timeline

Shelter Support Worker

Atira Property Management
01.2025 - 04.2025

Building Operations Assistant

Westside Church
11.2024 - 03.2025

Women's Resource Worker

Atira Women's Resource
11.2024 - 12.2024

Recreation Activity Worker (volunteering)

Fairhaven Senior Services
10.2024 - 11.2024

Aida Namara Shelter Support Worker- Volunteer

The Salvation Army
05.2024 - 06.2024

Child and Youth Support Worker

Fortportal Children and Youth Service
05.2017 - 03.2024

Child Support Worker

Fortportal Babies Home
12.2012 - 12.2017

Bachelor's degree - Business Administration

Uganda Christian University
Aida Namara