AGNIESZKA MASLANKA
Admin Support
Swords
Summary
Organized, responsible and friendly worker with professional communication skills. Detail-oriented and able to learn new tasks quickly and effectively. Able to complete multiple tasks with exceptional time-management abilities.
Overview
15
15
years of professional experience
Work History
Facilities and Admin Support
Grace Healthcare
05.2022 - Current
- Issuing invoices, receipts, and documenting on VCare
- Archiving of files and recording of the same
- Managing administrative tasks
- Auditing compliance documents and compiling reports
- Archiving medical records
- Administer staff documentation, such as staff database, starter packs, contracts, training certificates, ensuring that is accurate and complies with Irish legislation
- Organize and book staff trainings
- Creating staff files upon receipt from HR department and filling in correct locations
- Updating training matrix
- Issuing of uniforms to new starters
- Keep roster updated on Time Point
- Consult with Maintenance Manager with documentation and products quotations
- Keep Fire Risk Assessments across the group up to date
- Documenting Health and Safety issues and recording across the group.
Reservations Agent
Clayton Hotel Leopardstown
11.2020 - 04.2022
- Reviewed activity report and updated accuracy of codes, rates and guest information daily
- Established internal databases and record management system to enhance accuracy and integrity of all documentation and data
- Maintained guests records by date of arrival and alphabetical order.
Front Office Supervisor
Clayton Hotel Leopardstown
10.2018 - 10.2020
- Promptly and efficiently resolved guest complaints, appropriately compensating customers
- Organized and allocated rooms to guests, preventing double bookings
- Processed and collected guest payments using card machines, providing receipts when required
- Managed staff and scheduling requirements, consistently maintaining a smooth, harmonious, and appropriate workflow
- Assisted in rostering all staff shifts, as well as managing staff absences and holidays.
Store Manager
Costa Coffee
06.2009 - 09.2018
- Trained and supervised team to deliver on store sales targets
- Prepared rotas and administered payroll for large store
- Prepared sales reports and reconciled accounts with strong finance management skills.
Education
QQI Level 6, Managing People, Front Line Manager Programme -
Leap
Certificate in Business Administration - undefined
The Career Academy
Excel Level 1 - undefined
National Training Solution
Certificate in Administration and Office Skills - undefined
Dublin Business School
Skills
Multitasking
undefinedTimeline
Facilities and Admin Support
Grace Healthcare
05.2022 - Current
Reservations Agent
Clayton Hotel Leopardstown
11.2020 - 04.2022
Front Office Supervisor
Clayton Hotel Leopardstown
10.2018 - 10.2020
Store Manager
Costa Coffee
06.2009 - 09.2018
QQI Level 6, Managing People, Front Line Manager Programme -
Leap
Certificate in Business Administration - undefined
The Career Academy
Excel Level 1 - undefined
National Training Solution
Certificate in Administration and Office Skills - undefined
Dublin Business School
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