Agnese Laure
Swords,Ireland
Summary
Detail-oriented professional with expertise in audits and inspections, vendor management, and personnel management. Proficient in Microsoft Office tools, including Excel and Visio, ensuring efficient operational processes. Adept at streamlining workflows and fostering productive vendor relationships to achieve organisational goals.
Overview
13
13
years of professional experience
Work history
Contract administrator
Astreya Consultancy Ireland LTD
Dublin, Ireland
2024.08 - Current
- Supported contract lifecycle activities, including preparation, review, tracking, and closeout, contributing to streamlined processes and effective management.
- Managed contract documentation, amendments, and revisions, ensuring compliance with company policies and maintaining accuracy in all correspondence.
- Reviewed contractual information to identify discrepancies and risks, enabling proactive improvements in contract management processes.
- Interpreted complex documents and applied established procedures to support business decisions.
- Built productive working relationships with stakeholders while resolving contract-related issues.
- Operated database systems to organise and manage documents effectively.
Deal Desk Specialist
Coupa Software
Dublin
2022.03 - 2024.03
- Provided business insight, pricing, and product knowledge to Sales for large, complex, non-standard transactions.
- Assisted with non-standard quote creation requests, structured complex deals, and facilitated cross-functional collaboration.
- Reviewed and built diverse order forms for accuracy, ensuring all necessary approvals, including discounts and contractual terms, were documented and compliant with Coupa’s internal policies.
- Cultivating and sustaining strong working relationships with pivotal business partners (Revenue, Legal, Order Management, etc.) to help facilitate the review and approval process.
- Delivered ongoing training and education to enhance Sales’ understanding of non-standard deal processes and ensure compliance.
Operation Deal Manager
Microsoft Ireland (CPL)
Dublin
2021.01 - 2022.03
- Manage contracts throughout their lifecycle
- Triage contract requests between field and processing teams to facilitate timely contract processing
- Day-to-day Stakeholder query & request management, main point of contact for contract/deal escalations
- Collaborated with PJM and ADE to ensure on-time delivery and provide necessary support
- Supported complex EMEA country and customer-specific processes
Operation Deal Manager
Microsoft, Ireland (Covalen)
Dublin
2018.03 - 2021.01
- Managed stakeholder queries and requests as primary contact for contract and deal escalations.
- Validate & audit complex Global contracts, renewals, extensions & add-on orders to ensure all contracts are aligned with Microsoft Legal policies
- Oversaw contracts throughout lifecycle, ensuring compliance with policies and timely renewals
- Triage contract requests between field and processing teams to facilitate timely responses and resolutions
- Provided expertise on complex processes for EMEA countries and customers
Transactional Specialist
Microsoft, Ireland (Arvato)
Dublin
2017.08 - 2018.03
- Advise and interpret contract requirements, obligations and risks
- Investigated, audited, and inspected contracts between Microsoft and partners, resolving issues to ensure compliance and mitigate risks
- Collaborated with internal departments to address project queries and streamline communications
- Managing daily tasks in a fast-paced environment and processing high volumes of data within a tight SLA.
- Trained new hires on company policies and procedures while supervising task assignments to enhance onboarding process
Credit Analyst Supervisor
Castovanni
Riga
2015.07 - 2017.07
- Pursued loan repayments through direct communication with borrowers, ensuring timely collection and minimising delinquencies.
- Established payment dates through daily contact with debtors, securing resolutions and maintaining cash flow.
- Collaborated with Credit Controllers to contact debtors for payment resolution, enhancing recovery efforts.
- Coordinated training workshops for new hires to enhance skills and knowledge.
Credit Collection Analyst
Paus Konsults
Riga
2013.07 - 2015.07
- Reviewed individual and commercial customer files to identify and select delinquent accounts for collection, enhancing recovery efforts.
- Collected outstanding loan payments, improving cash flow for the organisation
- Collaborated with credit controllers to contact debtors, facilitating timely payments
Education
HR Administrator Diploma -
College of Law
Riga, LatviaBa - Human Resources and management
University of Latvia
Riga, LatviaBa - Business administration
University of Latvia
Riga, LatviaSkills
- Vendor management
- Audits and inspections
- Microsoft Office proficiency
- Personnel management
LANGUAGES
Latvian: First Language
English: C2 Proficient
Russian: B2 Upper Intermediate
WEBSITES, PORTFOLIOS AND PROFILES
https://www.linkedin.com/in/agnese-laure-117325104
Timeline
Contract administrator
Astreya Consultancy Ireland LTD
2024.08 - Current
Deal Desk Specialist
Coupa Software
2022.03 - 2024.03
Operation Deal Manager
Microsoft Ireland (CPL)
2021.01 - 2022.03
Operation Deal Manager
Microsoft, Ireland (Covalen)
2018.03 - 2021.01
Transactional Specialist
Microsoft, Ireland (Arvato)
2017.08 - 2018.03
Credit Analyst Supervisor
Castovanni
2015.07 - 2017.07
Credit Collection Analyst
Paus Konsults
2013.07 - 2015.07
Ba - Business administration
University of Latvia
Ba - Human Resources and management
University of Latvia
HR Administrator Diploma -
College of Law