Vladyslav Kruchyna
Tarbert,Co Kerry
Summary
Motivated and reliable professional with experience in customer service, hospitality, and IT/cybersecurity. I have worked in a busy bar environment, where I developed strong communication skills, the ability to work under pressure, handle customers politely, and support a team during fast-paced shifts.
I also have IT experience from working in cybersecurity in the Czech Republic, where I gained practical knowledge of computer systems, website diagnostics, basic vulnerability analysis, and problem-solving. This background helps me learn quickly, understand technical products, and explain information clearly to customers.
I am friendly, responsible, fast-learning, and confident working with people. I am looking for a Sales Assistant / Customer Advisor position where I can use my communication skills, customer service experience, and technical mindset to help customers and support the team
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Sales consultant manager
kildare village
Kildare, Co Kildare
2025.09 - 2026.05
- Facilitated cross-departmental collaboration, driving collective company success.
- Directed regional sales operations to expand market reach and influence.
- Oversaw recruitment and training of new sales consultants, ensuring optimal staffing levels at all times.
- Utilised market research for understanding consumer trends.
- Achieved business growth by developing effective sales strategies.
- Negotiated contracts with key clients securing long-term business partnerships.
- Devised pricing strategies, making products more competitive in the market.
- Conducted regular performance reviews for maintaining high standards of service delivery.
Cyber security engineer
DoxoLogic
Prague, Czech Republic
2024.09 - 2025.09
- Implemented secure network architectures for enhanced data protection.
- Enhanced threat detection systems leading to early identification and mitigation of risks.
- Secured sensitive information by enforcing data backup and protection procedures.
- Organised routine penetration testing exercises ensuring robustness against external attacks.
- Streamlined cybersecurity measures which resulted in smoother daily operations without compromising security integrity.
Waiter
cliff house hotel
Ballybane, Co Kerry
2023.08 - 2024.08
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Accommodated special dietary requests, enhancing customer dining experience.
- Explained dish components clearly to inform customers' decisions.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Maintained knowledge of menu items, leading to accurate order taking.
- Liaised with kitchen staff for prompt order delivery to customers.
Education
Bachelor of Science - IT
Polytechnic College Kharkov ( Computer College)
Kharkov 2020.09 - 2024.08
Skills
- Strong customer communication skills
- Excellent memory for orders, menus and details
- Active listening and understanding guest needs
- Sales-oriented mindset (upselling & cross-selling)
- Persuasive and confident communication
- Building trust and positive guest relationships
- Problem solving and complaint handling
- Fast, accurate and organised under pressure
- High level of responsibility and reliability
- Friendly, professional and positive attitude
- SOHO understanding
- Product knowledgeability
- B2B sales experience
- Consultative approach
- Market insightfulness
- Social media marketing
Personal Information
Languages
6,5
Languages
English
Ukrainian
Timeline
Sales consultant manager
kildare village
2025.09 - 2026.05
Cyber security engineer
DoxoLogic
2024.09 - 2025.09
Waiter
cliff house hotel
2023.08 - 2024.08
Bachelor of Science - IT
Polytechnic College Kharkov ( Computer College)
2020.09 - 2024.08