Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Aeva O'Leary

Cork

Summary

Hardworking UCC student seeking part time employment.

Bringing forth a motivated attitude and a variety of powerful skills.

Bilingual, hardworking, and ready to join my next team.

Strong organizational abilities with proven successes managing a lively pub.

Accustomed to adhering to company standards, and treating all customers with kindness and hospitality.

Overview

4
4
years of professional experience

Work History

Bar Manager

The Irish Pub
2022.09 - 2023.07
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Motivated staff to perform at peak efficiency and quality.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.

Hospitality Team Member

Ballinacurra House, Kinsale
2019.10 - 2022.07

In Ballinacurra House you are expected to be able to strive in each department, therefore I am trained as a waitress, bartender and housekeeper. I was also responsible for check-ins, personal service, and ensuring the guests felt at ease, while professionally and friendly answering any queries they may have had.

  • Determined customer preferences to suggest appropriate cocktails and increase sales.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals.

Food and Beverage Assistant

Maldron Hotel South Mall
2021.06 - 2021.08
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Processed payments and provided receipts to establish proof of transaction.
  • Greeted and seated guests to provide friendly and welcoming experience.

Education

Bachelor of Arts - BA Arts International

University College Cork
Cork, Ireland
05.2024

Skills

  • Managing Reservations and Large Parties
  • Professional Relationships
  • Corrective Actions
  • Maintain Food Safety
  • People Skills
  • Hiring and Training
  • Staff Supervision
  • Complaint Resolution
  • Punctual, Reliable, Loyal

Additional Information

References available on request.

Timeline

Bar Manager

The Irish Pub
2022.09 - 2023.07

Food and Beverage Assistant

Maldron Hotel South Mall
2021.06 - 2021.08

Hospitality Team Member

Ballinacurra House, Kinsale
2019.10 - 2022.07

Bachelor of Arts - BA Arts International

University College Cork
Aeva O'Leary