Adriana Muntean
Dublin,Ireland
Summary
Motivated and focused Barista with over 2 years of coffee house experience, committed to providing high-quality, personalised customer service. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. I'm a hardworking, enthusiastic and friendly person.
Overview
3
3
years of professional experience
Work history
Team Leader
Costa Coffee
Dublin, Ireland
2022.11 - Current
- Fostered positive employee relationships through communication, training and coaching.
- Led performance reviews and tailored employee feedback to facilitate professional development.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Trained and empowered staff to resolve complaints appropriately to maintain customer satisfaction.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Quickly and accurately handled financial transactions of all types.
Barista
Costa Coffee
Dublin, Ireland
2022.04 - 2022.11
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
Promotor
Orbico Moldova
Balti, Moldova
2021.06 - 2021.10
- Interacted and engaged with customers, providing guidance and product insights to influence purchase decision.
- Used product and service knowledge to guide customer decision-making.
- Arranged products, merchandise and other materials while setting up stands in exhibitions, trade fairs and shops.
Barista
Feeling Coffee Balti
Balti, Moldova
2020.05 - 2021.06
Education
BACHELOR'S DEGREE - The Economy of Trade, Tourism and Services
Alexandru Ioan Cuza University of Iaşi
Iasi, Romania 10/2018 - 06/2021
College - Finance
The Centre of Excelence in Economics and Finance
Chisinau, Moldova 09/2014 - 06/2018
Skills
- Punctual
- Sociable and friendly
- Quick learner
- Excellent memory
- Leadership
- Adaptability
- Manage the time
- Self-motivated
Languages
Romanian
Native
Russian
Fluent
English
Upper intermediate
French
Intermediate
Timeline
Team Leader
Costa Coffee
2022.11 - Current
Barista
Costa Coffee
2022.04 - 2022.11
Promotor
Orbico Moldova
2021.06 - 2021.10
Barista
Feeling Coffee Balti
2020.05 - 2021.06
BACHELOR'S DEGREE - The Economy of Trade, Tourism and Services
Alexandru Ioan Cuza University of Iaşi
10/2018 - 06/2021
College - Finance
The Centre of Excelence in Economics and Finance
09/2014 - 06/2018