Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adriana Muntean

Adriana Muntean

Dublin,Ireland

Summary

Motivated and focused Barista with over 2 years of coffee house experience, committed to providing high-quality, personalised customer service. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. I'm a hardworking, enthusiastic and friendly person.

Overview

3
3
years of professional experience

Work History

Team Leader

Costa Coffee
Dublin, Ireland
11.2022 - Current
  • Fostered positive employee relationships through communication, training and coaching.
  • Led performance reviews and tailored employee feedback to facilitate professional development.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Trained and empowered staff to resolve complaints appropriately to maintain customer satisfaction.
  • Followed opening, closing and shift changeover procedures for seamless operations.
  • Quickly and accurately handled financial transactions of all types.

Barista

Costa Coffee
Dublin, Ireland
04.2022 - 11.2022
  • Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
  • Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
  • Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.

Promotor

Orbico Moldova
Balti, Moldova
06.2021 - 10.2021
  • Interacted and engaged with customers, providing guidance and product insights to influence purchase decision.
  • Used product and service knowledge to guide customer decision-making.
  • Arranged products, merchandise and other materials while setting up stands in exhibitions, trade fairs and shops.

Barista

Feeling Coffee Balti
Balti, Moldova
05.2020 - 06.2021

Education

BACHELOR'S DEGREE - The Economy of Trade, Tourism and Services

Alexandru Ioan Cuza University of Iaşi
Iasi, Romania
10/2018 - 06/2021

College - Finance

The Centre of Excelence in Economics and Finance
Chisinau, Moldova
09/2014 - 06/2018

Skills

  • Punctual
  • Sociable and friendly
  • Quick learner
  • Excellent memory
  • Leadership
  • Adaptability
  • Manage the time
  • Self-motivated

Languages

Romanian
Native
Russian
Fluent
English
Upper intermediate
French
Intermediate

Timeline

Team Leader

Costa Coffee
11.2022 - Current

Barista

Costa Coffee
04.2022 - 11.2022

Promotor

Orbico Moldova
06.2021 - 10.2021

Barista

Feeling Coffee Balti
05.2020 - 06.2021

BACHELOR'S DEGREE - The Economy of Trade, Tourism and Services

Alexandru Ioan Cuza University of Iaşi
10/2018 - 06/2021

College - Finance

The Centre of Excelence in Economics and Finance
09/2014 - 06/2018

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Adriana Muntean