Adnan Abbas
Cork
Summary
Results-driven Business Analyst at upGrad, adept at leveraging Power BI for impactful data visualization and analysis. Achieved a 20% reduction in turnaround time through cross-functional collaboration and process improvement. Skilled in stakeholder management and business communication, I thrive on transforming complex data into actionable insights to enhance user satisfaction.
Overview
1
1
year of professional experience
Work History
Business Analyst
upGrad
Noida
11.2021 - 05.2023
- Developed interactive dashboards in Power BI to analyze student engagement and course performance, providing actionable insights to improve learning experiences.
- Utilized Excel for data cleaning, transformation, and visualization, optimizing reporting processes, and reducing manual effort by 30%.
- Managed and analyzed large datasets, creating custom reports and KPIs to track operational efficiency and learner satisfaction.
- Collaborated with cross-functional teams to identify trends and optimize workflows, leading to a 20% reduction in turnaround time, and a 15% increase in efficiency.
- Implemented data-driven decision-making strategies, leveraging analytics to improve customer support processes, and increase satisfaction rates to 95%.
- Conducted a thorough analysis of client needs and requirements, ensuring high levels of user satisfaction.
- As a Business Analyst, I leveraged the MS Office Suite to create detailed reports, presentations, and spreadsheets to assist with strategic decision-making.
Education
MSc - Business Analytics
University College Cork
Cork, Ireland10.2024
B.E - Civil Engineering
Visvesvaraya Technological University
Bengaluru, India10.2020
Skills
- Analytical acumen
- Documentation and Reporting
- Predictive analytics
- Process improvement
- Business communication
- Cross-functional collaboration
- Adaptability and Growth Mindset
- Attention to detail
- Stakeholder management
- Dashboard development
Technical Skills
- Excel (PivotTables, Power Query)
- Power BI
- R
- Python (Pandas, NumPy)
- Microsoft Office Suite
Projects
Predictive analytics
- Applied logistic regression, decision trees, random forests, and SVM on cleansed datasets to forecast outcomes
- Delivered actionable insights through statistical evaluation and model performance comparison
Financial portfolio analysis
- Evaluated the performance of S&P 500 portfolios using Python, calculated Sharpe ratios, and presented visualizations
Sales and marketing analysis
- Conducted a three-year sales and marketing analysis for Western Foods, segmenting data by brand, supplier, and price; developed KPIs and visualizations to support strategic decision-making
- Identified a major business opportunity and proposed a data-driven solution, delivering targeted recommendations to enhance overall business performance
Timeline
Business Analyst
upGrad
11.2021 - 05.2023
MSc - Business Analytics
University College Cork
B.E - Civil Engineering
Visvesvaraya Technological University
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