Results-oriented Business Analyst with over 5 years of experience in financial services and consulting, specialising in continuous improvement, process optimisation, and data-driven decision-making. Demonstrated expertise in identifying root causes, reducing inefficiencies, and implementing scalable solutions using Lean principles. Proficient in SQL, Tableau, Power BI, and process mapping tools (e.g., MS Visio). Experienced in cross-functional collaboration, stakeholder engagement, and driving change initiatives in large-scale banking and service environments.
• Lean Six Sigma - Yellow Belt (In Progress)
• Scrum Master (In Progress)
• Agile Practitioner (In Progress)
• IBM Python for Data Science
• Udemy Linux for DevOps and Cloud Engineer
• Data Boot Camp