Adham Muray
Dublin
Summary
Organized and committed professional with experience in software development, technical support, and working on technical projects. Took a break from the technical field due to personal circumstances, but committed to continuous training and capable of returning strongly to the field and contributing effectively.
Overview
13
13
years of professional experience
Work History
Office Employee
Greyhound Recycling
Dublin
11.2024 - 02.2025
- Managed front desk operations and coordinated site logistics.
Customer Service Agent
Teleperformance / Meta
Lisbon
04.2021 - 01.2023
- Assisted advertisers and small businesses in effectively using Meta (Facebook) platforms.
Billing Administration Specialist
Netflix
Lisbon
02.2019 - 01.2020
- Ensured accurate invoice processing and compliance with company standards.
IT Support
Åmålsortens Hembygdsförening
Åmål
01.2017 - 01.2018
- Provided comprehensive hardware, software, and network support.
IT Support
UNESCO for Culture
Bairut
03.2012 - 05.2013
- Delivered technical support and system troubleshooting to enhance operational efficiency.
Education
Diploma Bridging Program - Software Engineering
Muscat College
Higher National Diploma - Computing
Edexcel
High School - Telecommunications, Optical Networks
Skills
- Software Development
- Programming
- Hardware Integration
- Prototyping
- Network Installation
- Troubleshooting
- Technical Support
- Customer Assistance
- Project Planning
- Implementation
Personal Information
Date of Birth: 05/01/89
Awards
Innovation Award, Omani Ministry of Innovation, 2022
About me
Organized and committed professional with experience in software development, technical support, and technical project work. After a temporary break from the technical field due to personal circumstances, I remain actively engaged in continuous training and am fully prepared to return to the field and contribute effectively.
Independent Innovation Project (2022):
Designed and programmed the first functional prototype of a smart device and application for fertility measurement using saliva-based AI technology. The prototype was developed in 2022, preceding similar commercial solutions, including Ovul.ai, which launched in 2024–2025. The project was awarded the Innovation Award by the Omani Ministry of Innovation in recognition of its technical originality, innovation value, and successful early-stage execution.
Languages
Swedish
Advanced
C1
Arabic
Proficient
C2
English
Advanced
C1
Timeline
Office Employee
Greyhound Recycling
11.2024 - 02.2025
Customer Service Agent
Teleperformance / Meta
04.2021 - 01.2023
Billing Administration Specialist
Netflix
02.2019 - 01.2020
IT Support
Åmålsortens Hembygdsförening
01.2017 - 01.2018
IT Support
UNESCO for Culture
03.2012 - 05.2013
Diploma Bridging Program - Software Engineering
Muscat College
Higher National Diploma - Computing
Edexcel