Adeyemi Oluwasola
Ballina
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Store Assistant(Volunteer)
Vision Ireland
02.2024 - Current
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
- Operated POS system to process payments and provide receipts.
- Contributed to a positive work environment by building strong relationships with colleagues and working cooperatively on tasks.
- Collaborated with team members to ensure seamless operations during peak hours and special events.
Accommodation Assistant(Volunteer)
Burkes Accommodation
10.2023 - Current
- Regularly updated supervisors on progress or issues encountered during shift hours for prompt resolution.
- Consistently met or exceeded productivity goals while maintaining high-quality work standards.
- Utilized strong organizational skills to prioritize daily assignments efficiently and effectively.
- Conducted thorough inspections of rooms, identifying and addressing any issues promptly.
- Supported the management team in maintaining accurate inventory records for linens, amenities.
- Managed laundry operations, ensuring timely delivery of freshly laundered items to guest rooms and public areas.
- Ensured compliance with safety protocols during routine cleaning tasks, protecting both guests and employees from potential hazards.
- Collaborated with housekeeping team to streamline processes and improve efficiency.
- Coordinated with front desk staff to ensure seamless communication about room statuses and guest needs.
- Developed strong relationships with coworkers through effective teamwork, creating a cohesive housekeeping department committed to excellence.
Manager
Ajike Ventures
10.2020 - 08.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
System Administrator
Ajike Ventures
05.2016 - 09.2020
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Provisioned new software and hardware for use, following established security policies.
- Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
- Supported the implementation of new technologies by providing technical expertise and training to colleagues as needed.
- Maintained a high level of customer satisfaction by providing rapid, accurate response to inquiries and concerns regarding system performance or functionality.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to endusers.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
Education
Masters - International Management
University of Bolton
Bolton, UK09.2023
Master Of Business Administration - Business Administration
University of Ilorin, Nigeria
Ilorin, Nigeria06.2016
Bachelors - Economics
Bowen University, Nigeria
Osun State, Nigeria06.2010
Skills
- Customer Assistance
- Customer Service
- Store maintenance
- Team Collaboration
- Workplace Cleanliness
- Store safety
- Stock replenishment
- Inventory Management
Timeline
Store Assistant(Volunteer)
Vision Ireland
02.2024 - Current
Accommodation Assistant(Volunteer)
Burkes Accommodation
10.2023 - Current
Manager
Ajike Ventures
10.2020 - 08.2022
System Administrator
Ajike Ventures
05.2016 - 09.2020
Masters - International Management
University of Bolton
Master Of Business Administration - Business Administration
University of Ilorin, Nigeria
Bachelors - Economics
Bowen University, Nigeria
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