ADEMILOLA AJAKAIYE
Cookstown,Dublin
Summary
Dedicated professional with a strong foundation in teamwork, ethical standards, and constructive criticism. Demonstrates resilience and composure under pressure, with flexible availability for shifts. Proficient in verbal and written communication, customer service, problem-solving, and time management. Skilled in Microsoft Office Suite. Committed to delivering exceptional service and continuously improving skills to advance career goals.
Overview
5
5
years of professional experience
Work History
Casual Event and Banqueting Staff
Talbot Hotel Stillorgan
Stillorgan, Dublin
10.2024 - 04.2025
- Provide exceptional customer service during events and banquets, ensuring guests a seamless and enjoyable experience
- Assist with the setup and breakdown of event spaces, including arranging tables, chairs, and decorations
- Serve food and beverages to guests, adhering to high presentation and hygiene standards
- Collaborate with team members to ensure efficient event operations and address any guest needs promptly
- Assisted in serving over 400 guests, ensuring high standards of presentation and hygiene.
Sales Associate
Spar
06.2024 - 08.2024
- Delivered exceptional customer service, achieving an increase in upselling during promotional events.
- Conducted market research identifying emerging consumer trends.
- Successfully processed transactions and maintained accuracy, managing over 100 transactions daily.
- Resolved customer complaints and issues, improving overall customer retention and satisfaction.
- Processed transactions efficiently using point-of-sale (POS) systems, handling cash, card payments, and returns accurately
Intern
Zenith Medical and Kidney Centre
Abuja, Nigeria
12.2019 - 01.2020
- Gained hands-on experience in a fast-paced environment, managing multiple tasks simultaneously to ensure smooth daily operations
- Engaged in administrative tasks, enhancing organizational skills and attention to detail, applicable to inventory management and store operations
- Interacted professionally with staff and patients, strengthening communication skills and building rapport –essential for customer service roles
- Developed problem-solving abilities by addressing inquiries and resolving issues efficiently, contributing to a positive customer (patient) experience
Education
International Business - Business
Technical University Dublin
Tallaght, Leinster 09/2024 -
IGCSEs - Business
Funtaj International School
Foundation Degree in Arts - Business
Technological University Dublin
Dublin 09/2023 - 05/2024
Skills
- Teamwork
- Ethical standards
- Constructive criticism
- Resilience and composure
- Flexible availability for shifts
- Verbal and written communication
- Customer service
- Problem-solving
- Time management
- Microsoft Office Suite
Languages
English
Native
Yoruba
Fluent
References
References available upon request.
Affiliations
- Fitness Charity Journaling
Timeline
Casual Event and Banqueting Staff
Talbot Hotel Stillorgan
10.2024 - 04.2025
Sales Associate
Spar
06.2024 - 08.2024
Intern
Zenith Medical and Kidney Centre
12.2019 - 01.2020
International Business - Business
Technical University Dublin
09/2024 -
IGCSEs - Business
Funtaj International School
Foundation Degree in Arts - Business
Technological University Dublin
09/2023 - 05/2024
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