Adele Lambe
Dundalk
Summary
I would love to apply to your company Alternative Heat means joining a rapidly expanding team leading industry engineering, while also prioritsising it customers. With the local and international expansion this creates exciting opportunities. Award winning shortlisted "Irish News Workplace and Employment Awards excite me as a person to work for your company!
Overview
12
12
years of professional experience
Work History
SalesSense ta
Uniquely
Dundalk, Ireland
05.2021 - Current
- Coordinated communication between field sales representatives and processing teams, ensuring adherence to service level agreements.
- Aided transition to B2B processing, contributing to successful implementation within ten months of employment.
- Processed sales and managed security deposits, supporting operations on Bord Gais Energy processing team.
Legal Secretary
Esther McGahon, McGuinness & Co, Solicitors
01.2020 - 01.2021
- Served as legal secretary for one year, typing, formatting, and proofreading complex legal documents, including contracts, briefs, affidavits, motions, and pleadings, ensuring accuracy and compliance with legal standards.
- Managed busy calendars by scheduling client consultations, court appearances, and depositions while tracking critical legal deadlines to support efficient case management.
- Acted as the primary contact for clients, court clerks, barristers, and opposing counsel via phone, email, and in person.
- Maintained high level of confidentiality with sensitive legal information, ensuring secure handling of personal data and contributing to trust in client interactions.
Receptionist
Esther McGahon, McGuinness & Co, Solicitors
07.2017 - 01.2021
- Served as first point of contact, managing front of house administration, visitor management, corporate travel bookings, expense management, and meeting room coordination.
- Managed the collection and distribution of client and Solicitor correspondence, qualified new client business, and addressed current client queries.
- A major part of this role was drafting client correspondence through dictation typing. Organising to get documents sworn and stamped by the courts.
- Organised and managed Solicitors' diaries, maintained office stationery stock, and handled petty cash flow, processing client payments via cash and cheque.
- Processed client claims to Personal Injuries Board, ensuring all relevant evidence and information were attached to claims.
Assistant
Subway
Dundalk
01.2014 - 01.2017
- Interacted daily with Dundalk community at deli counter, enhancing customer relations and ensuring satisfaction.
- Contributed to team success during busy sales period, resulting in increased year-on-year sales within a week despite early closure.
- I had honestly and truly loved my boss, and fellow employees as we had shown what this operation was meant to be. Sales had grown year on year with our Social Media outreach.
- Developed social media posts for 'Customer Appreciation Day' based on guidance from management.
- I posted this online without any knowledge that this would send us out of business at 4:00pm that day while we closed at 7:00Pm. The day was fantastic; we all did not get breaks, we did not care as business was booming; my boss was excited as sales had gone up per last month's sales.
Education
O'Fiach School further of Education
DundalkSkills
- Sales Strategy Development
- Sales Analytics
- Sales Forecasting
- Lead Generation
- Customer Relationship Management
- Client Retention Strategies
- Market Research
- Sales Presentation Skills
- Negotiation Skills
- Performance coaching
- Target Achievement
- Product Knowledge
References
References upon request.
Timeline
SalesSense ta
Uniquely
05.2021 - Current
Legal Secretary
Esther McGahon, McGuinness & Co, Solicitors
01.2020 - 01.2021
Receptionist
Esther McGahon, McGuinness & Co, Solicitors
07.2017 - 01.2021
Assistant
Subway
01.2014 - 01.2017
O'Fiach School further of Education