Adejoke Adetula
Dublin
Summary
Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Penneys
2023.03 - 2024.01
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Receptionist
Lagos Continental Hotel
2021.12 - 2022.12
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Education
Bachelor of Science - Biomedical And Molecular Sciences
University College Dublin
Dublin, Ireland07.2028
Associate of Science - Biology
University of Lagos
Lagos Nigeria 07.2021
Skills
- Display Building
- Complex Problem-Solving
- Processing Payments
- Visual Merchandising
- Bookkeeping
- Scheduling
- Travel Coordination
- Administrative Support
Languages
English
Native language
English
Proficient
C2
Timeline
Sales Assistant
Penneys
2023.03 - 2024.01
Receptionist
Lagos Continental Hotel
2021.12 - 2022.12
Bachelor of Science - Biomedical And Molecular Sciences
University College Dublin
Associate of Science - Biology
University of Lagos
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