Adebisi Lawal
Surrey
Summary
Experienced with troubleshooting complex technical issues to ensure smooth operations. Utilizes effective communication and problem-solving skills to resolve user concerns promptly. Knowledge of customer service principles and support tools, fostering positive user experiences.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Administrative Officer
RevitaMax Rehab & Wellness
10.2024 - 12.2024
- Create and curate engaging social media content, including graphics, to increase brand visibility
- Managed and grew social media presence, resulting in a70% increase in engagement including comments, retweets, and followers’ growth and achieving200 leads converting into sales
- Designing engaging newsletters to patience
- Taking calls, scheduling and billing patience
Administrative Assistant
Vuga Music Inc
02.2013 - 09.2023
- Provided comprehensive administrative support to the music publishing team by efficiently managing calendars, scheduling meetings, and handling correspondence, ensuring smooth daily operations
- Streamlined event coordination by assisting in the organization of events, conferences, and meetings, contributing to successful and well-executed company functions
- Ensured data integrity by maintaining accuracy and consistency in databases and records, improving information reliability and accessibility
- Enhanced record management by assisting in the organization and digitization of physical records, resulting in improved document retrieval and reduced physical storage requirements
Sales and Marketing Associate
Triple7Events
01.2022 - 06.2023
- Collaborated with the sales team to identify potential sponsors, exhibitors, and partners for events to expand networks and enhance overall event success
- Demonstrated the ability to guide customers from the beginning to the end of their sales journey to ensure all customer needs are met
- Supported the team in managing event budgets and expenses and worked closely with the events team to coordinate logistics, including venue selection, catering, and on-site operations
E-Commerce Merchandiser
Yejide Lifestyle (eCommerce)
01.2020 - 06.2022
- Increased product image conversion rate by15% by optimizing images for dimension and portal standards, ensuring high-quality product representation
- Developed and maintained strong relationships with key vendors, ensuring timely deliveries and resolving issues proactively, resulting in a95% vendor satisfaction rate
- Managed vendor accounts, including contract renewals, price negotiations, and order processing, ensuring smooth vendor relationships
Web Project Manager
TruParse
01.2017 - 05.2020
- Successfully delivered over10 complex web projects on time and within budget, utilizing agile methodologies and efficient project management practices
- Led a team of8 designers, developers, and content creators, fostering collaboration and ensuring clear communication of project expectations
- Reduced project completion time by20% by implementing streamlined planning and tracking procedures, resulting in completing the project before the deadline
- Achieved a98% client satisfaction rate through proactive communication, transparent reporting, and effective resolution of client concerns
Education
High School Diploma - Science
Government Model College
Bida 04-2009
Google IT Support Professional Certificate - Junior IT Analyst Program
NPower Canada
04.2024
Bachelor of Science - Management And Information Technology
ISCOM University Benin
Benin03-2021
Skills
- Operating Systems: Windows, Android, iOS, Mac OS, Linux
- Applications & Tools: ServiceNow, Microsoft Office365, WordPress, Wix, Adobe Photoshop
- Tools: VMWare, G Suite by Google, Packet Tracer
- Project Management Fundamentals: Agile, Waterfall, Scrum
- Juvonno Scheduling and Billing App
Certification
- Google IT Support Professional Certificate
- Medical Administrator
- Web Authoring
Languages
Yoruba
Native language
English
Proficient
C2
Timeline
Medical Administrative Officer
RevitaMax Rehab & Wellness
10.2024 - 12.2024
Sales and Marketing Associate
Triple7Events
01.2022 - 06.2023
E-Commerce Merchandiser
Yejide Lifestyle (eCommerce)
01.2020 - 06.2022
Web Project Manager
TruParse
01.2017 - 05.2020
Administrative Assistant
Vuga Music Inc
02.2013 - 09.2023
Google IT Support Professional Certificate - Junior IT Analyst Program
NPower Canada
High School Diploma - Science
Government Model College
Bachelor of Science - Management And Information Technology
ISCOM University Benin
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