Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Adebisi Lawal

Surrey

Summary

Experienced with troubleshooting complex technical issues to ensure smooth operations. Utilizes effective communication and problem-solving skills to resolve user concerns promptly. Knowledge of customer service principles and support tools, fostering positive user experiences.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medical Administrative Officer

RevitaMax Rehab & Wellness
Etobicoke
10.2024 - 12.2024
  • Create and curate engaging social media content, including graphics, to increase brand visibility
  • Managed and grew social media presence, resulting in a70% increase in engagement including comments, retweets, and followers’ growth and achieving200 leads converting into sales
  • Designing engaging newsletters to patience
  • Taking calls, scheduling and billing patience

Administrative Assistant

Vuga Music Inc
United States
02.2013 - 09.2023
  • Provided comprehensive administrative support to the music publishing team by efficiently managing calendars, scheduling meetings, and handling correspondence, ensuring smooth daily operations
  • Streamlined event coordination by assisting in the organization of events, conferences, and meetings, contributing to successful and well-executed company functions
  • Ensured data integrity by maintaining accuracy and consistency in databases and records, improving information reliability and accessibility
  • Enhanced record management by assisting in the organization and digitization of physical records, resulting in improved document retrieval and reduced physical storage requirements

Sales and Marketing Associate

Triple7Events
Lagos, Nigeria
01.2022 - 06.2023
  • Collaborated with the sales team to identify potential sponsors, exhibitors, and partners for events to expand networks and enhance overall event success
  • Demonstrated the ability to guide customers from the beginning to the end of their sales journey to ensure all customer needs are met
  • Supported the team in managing event budgets and expenses and worked closely with the events team to coordinate logistics, including venue selection, catering, and on-site operations

E-Commerce Merchandiser

Yejide Lifestyle (eCommerce)
Lagos, Nigeria
01.2020 - 06.2022
  • Increased product image conversion rate by15% by optimizing images for dimension and portal standards, ensuring high-quality product representation
  • Developed and maintained strong relationships with key vendors, ensuring timely deliveries and resolving issues proactively, resulting in a95% vendor satisfaction rate
  • Managed vendor accounts, including contract renewals, price negotiations, and order processing, ensuring smooth vendor relationships

Web Project Manager

TruParse
Lekki, Lagos
01.2017 - 05.2020
  • Successfully delivered over10 complex web projects on time and within budget, utilizing agile methodologies and efficient project management practices
  • Led a team of8 designers, developers, and content creators, fostering collaboration and ensuring clear communication of project expectations
  • Reduced project completion time by20% by implementing streamlined planning and tracking procedures, resulting in completing the project before the deadline
  • Achieved a98% client satisfaction rate through proactive communication, transparent reporting, and effective resolution of client concerns

Education

High School Diploma - Science

Government Model College
Bida
04-2009

Google IT Support Professional Certificate - Junior IT Analyst Program

NPower Canada
04.2024

Bachelor of Science - Management And Information Technology

ISCOM University Benin
Benin
03-2021

Skills

  • Operating Systems: Windows, Android, iOS, Mac OS, Linux
  • Applications & Tools: ServiceNow, Microsoft Office365, WordPress, Wix, Adobe Photoshop
  • Tools: VMWare, G Suite by Google, Packet Tracer
  • Project Management Fundamentals: Agile, Waterfall, Scrum
  • Juvonno Scheduling and Billing App

Certification

  • Google IT Support Professional Certificate
  • Medical Administrator
  • Web Authoring

Languages

Yoruba
Native language
English
Proficient
C2

Timeline

Medical Administrative Officer

RevitaMax Rehab & Wellness
10.2024 - 12.2024

Sales and Marketing Associate

Triple7Events
01.2022 - 06.2023

E-Commerce Merchandiser

Yejide Lifestyle (eCommerce)
01.2020 - 06.2022

Web Project Manager

TruParse
01.2017 - 05.2020

Administrative Assistant

Vuga Music Inc
02.2013 - 09.2023

Google IT Support Professional Certificate - Junior IT Analyst Program

NPower Canada

High School Diploma - Science

Government Model College

Bachelor of Science - Management And Information Technology

ISCOM University Benin
Adebisi Lawal