Adarsh Kodali
Summary
Master's Graduate offering a strong technical background, experienced in technical sales, customer service and technical support with a proven ability to enhance KPIs a passion for Consulting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
SALES ADVISOR (Part-Time)
Currys plc
10.2023 - Current
- Enhanced customer satisfaction and loyalty with consistent 10 out of 10 points for customer satisfaction.
- Achieved sales targets with an average excess of 20% and ranked as one of the top 1000 in the company while working part-time.
- Consistently stayed updated with applicable sales and product changes in order to provide best possible service for all customer needs.
- Listened to customers to offer and demonstrate matching solutions to meet a wide range of requirements.
- Assisted customers with onboarding of new devices.
- Solved customer issues with innovative, improvised methods.
- Utilized store metrics and reports to analyze and improve performance.
- Collaborated with team members to achieve store objectives.
Audiovisual Systems Technician
08.2022 - 08.2023
- Monitored and set up video broadcasts and troubleshooted equipment for local events and conferences.
- Set up audio equipment and performed sound checks.
- Ensured a high-quality stream - audio and video with 0 stutters.
Education
Master of Science - TECHNOLOGY AND INNOVATION MANAGEMENT
Technological University Dublin
11.2024
B.TECH - COMPUTER SCIENCE AND ENGINEERING
Karunya Institute of Technology and Sciences
05.2022
Skills
- Communication
- Technical Sales
- Product Demonstration
- Sales Strategies
- Liaising
- Microsoft Office
- Adaptability
- Customer Service
- Teamwork
- Customer Relationship Building
- Business Process Improvement
- Computer Science
Certification
AWS Certified Cloud Practitioner, 05/01/23, 05/31/26
Languages
English
Telugu
Achievements and Experience
- Effectively served as the primary point of contact between an enterprise and a student group of 4 people for the 2024 ENFUSE marketing competition organized by the Dublin City Council, resulting in our shortlisting as finalists.
- Acted as the primary liaison between a corporation and a student group of 3 people for a master's module assignment.
Timeline
SALES ADVISOR (Part-Time)
Currys plc
10.2023 - Current
Audiovisual Systems Technician
08.2022 - 08.2023
B.TECH - COMPUTER SCIENCE AND ENGINEERING
Karunya Institute of Technology and Sciences
AWS Certified Cloud Practitioner, 05/01/23, 05/31/26
Master of Science - TECHNOLOGY AND INNOVATION MANAGEMENT
Technological University Dublin
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