Adam Powell
Dublin 18
Summary
Motivated professional with expertise in delivering exceptional customer experiences and proven communication skills.
Demonstrated ability to thrive in high-pressure environments while maintaining a positive demeanor.
Strong teamwork capabilities developed through diverse customer service roles. Committed to helping team performance and ensuring that operations run smoothly.
Overview
4
4
years of professional experience
Work History
Sales advisor
Rituals
Dublin, Ireland
2025.11 - Current
- Identified customer needs through effective questioning, and recommended appropriate products.
- Handled customer queries and complaints with professionalism, restoring satisfaction swiftly.
- Listened intently to customers to identify upselling opportunities.
- Built exceptional customer satisfaction by delivering friendly service.
- Collaborated with team members to share best practices and improve overall sales performance.
- Followed brand guidelines to provide consistent customer experience.
Barback
The Goat Bar & Grill
Dublin , Ireland
2022.10 - 2023.11
- Managed stock levels on the shop floor, replenishing merchandise to enhance the store presentation.
- Addressed customer enquiries and complaints professionally, ensuring satisfactory resolutions.
- Collaborated with team members to execute successful events, and promotions.
- Kept bar clean, presentable and hygienic by conducting thorough deep cleaning throughout service.
- Assisted bartenders in setting up bars, ensuring smooth service delivery during peak hours.
Education
QQI Level 5 - Computer science with data analytics(Software development)
Blackrock Further Education Institute
2025 - Current
Leaving Certificate 2025 -
De La Salle College Churchtown
Dublin Ireland Churchtown 2019 - 2025
Skills
- Team collaboration
- Organisational skills
- Problem-solving
- Customer service
- Communication skills
- Positive attitude
References
- REFEREES AT REQUEST
Timeline
Sales advisor
Rituals
2025.11 - Current
Barback
The Goat Bar & Grill
2022.10 - 2023.11
QQI Level 5 - Computer science with data analytics(Software development)
Blackrock Further Education Institute
2025 - Current
Leaving Certificate 2025 -
De La Salle College Churchtown
2019 - 2025