Adam O Brien
Sligo
Summary
Personal statement
Motivated professional with expertise in teamwork and health and safety protocols. Proven track record in delivering exceptional customer service and optimizing inventory management. Committed to enhancing shopping experiences through efficient operations.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Homeland
Sligo
12.2023 - Current
- Delivered customer service to 50+ customers daily, providing product advice across 100+ tools and materials
- Increased sales through upselling and product recommendations, supporting overall store revenue
- Managed stock by restocking shelves and monitoring inventory levels to ensure product availability
- Handled customer queries and complaints efficiently, maintaining a positive shopping experience
- Operated cash register and processed daily transactions accurately
- Followed health & safety procedures in a busy retail environment
Kitchen Porter
Pier Head Hotel
Mullaghmore, Co. Sligo
01.2022 - 01.2023
- Maintained cleanliness by washing dishes and kitchen equipment during busy service periods
- Assisted chefs with basic food preparation to support daily kitchen operations
- Managed waste disposal and recycling in line with hygiene standards
- Restocked ingredients and supplies to ensure efficient kitchen workflow
- Supported kitchen staff during peak hours to maintain smooth service
- Followed strict health & safety and food hygiene regulations
Waiter
The Beach hotel Mullaghmore
Sligo, Co. Sligo
06.2021 - 07.2021
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Greeted new customers and offered immediate seating assistance.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Processed payments accurately, handling cash, card transactions, and splitting bills as requested by customers.
- Assisted in setting up the dining area for service, including table arrangement and decoration to create an inviting environment.
- Checked accuracy of completed orders and delivered to customers at tables.
Education
lvl 7 - Occupational Health and Safety
Sligo Atlantic Technology University
Sligo01.2024
Secondary School Leaving Cert -
Collaiste Cholmchille Ballyshannon
Ballyshannon, Co Donegal01.2023
Skills
- Communication skills
- IT proficiency
- Team collaboration
- Customer service excellence
- Inventory management
- Sales and upselling
- Health and safety awareness
- Product expertise
- Cash handling skills
- Resilience under pressure
Accomplishments
- Manual handling certificate
- Achieved and completed Leaving cert.
- Full driver's License Manual/automatic.
- Clean driver's license (no claims)
- I.T skills exams and certs.
Custom Section
Dynamic sales assistant with strong customer service and sales skills. Proven ability to assist customers, manage stock, and enhance the shopping experience through effective communication. Dedicated professional with a focus on Customer Engagement and Team Collaboration. Delivers exceptional service and resolves customer issues efficiently. Applies strong communication skills to foster positive interactions and drive sales.
References
- Andrew Hodgson, Store Manager, Homeland, Finisklin, Sligo, 0860612057, Brendan.mcgowan@aurivo.ie
- John Mchugh, The pier head hotel, Mullaghmore, Co Sligo, john.gaynor@atu.ie
- Pat Mcgovern The beach Hotel, Mullaghmore Co Sligo info@beachhotelmullaghmore.com
Hobbies and Interests
- Car repair and maintenance Toyota.
- Interests in fixing electrical items and replacing parts or restoration consoles and hand tools.
- Computer software coding html and CSS.
- Finding ways to improve in all aspects.
- Cooking and a healthy balanced diet.
Timeline
Sales Assistant
Homeland
12.2023 - Current
Kitchen Porter
Pier Head Hotel
01.2022 - 01.2023
Waiter
The Beach hotel Mullaghmore
06.2021 - 07.2021
lvl 7 - Occupational Health and Safety
Sligo Atlantic Technology University
Secondary School Leaving Cert -
Collaiste Cholmchille Ballyshannon