Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Adam Keown

Liverpool

Summary

Experienced professional with expertise in conflict resolution techniques, customer service, and client relationship management. Skilled in residential lettings, negotiating leases, and ensuring compliance with health and safety regulations, including fire safety standards. Adept at strategic planning, project coordination, and time-management to deliver efficient solutions. Committed to fostering strong client relationships while maintaining operational excellence.

Overview

9
9
years of professional experience
18
18
years of post-secondary education

Work History

Property manager

Homesure
Liverpool
01.2024 - Current
  • Ensured compliance with housing laws and safety regulations, protecting both landlord and tenant rights.
  • Collaborated with clients, tenant's and contractors to progress property lettings.
  • Developed strategies to retain tenants, fostering long-term residency and stable rental income.
  • Orchestrated efficient turnaround between tenancies; ensured professional upkeep of properties in between tenancies
  • Carried out reference and credit checks on new clients.
  • Coordinated repair work, through regular communication with all parties, minimising disruption to tenants.
  • Conducted market research and monitored trends to establish competitive rental prices whilst ensuring maximum profitability.
  • Drafted leasing agreements for tenant and landlord signing.
  • Communicated terms and conditions to prospective landlord or tenants.
  • Oversaw rent collection to ensure consistent cash flow for property owners.
  • Managed tenant move-ins and move-outs efficiently, reducing property vacancy periods.
  • Carried out property inspections for maintaining a high standard of cleanliness and repair.
  • Oversaw property maintenance, working with various tradesmen to complete repairs.
  • Handled emergency situations effectively, providing swift resolution while keeping stress levels minimal for all parties involved.
  • Managed multiple rental properties with outstanding planning and organisation.
  • Advised customer on contract law and property law.
  • Increased tenant satisfaction by addressing and resolving complaints promptly.
  • Promoted continuous improvement by problem-solving and sharing suggestions to optimise team operations.
  • Negotiated lease contracts to secure favourable terms for property owners.

Farmer

Keown Farms
Ballyhornan
01.2016 - Current

Bar Staff

Jurgen’s Bierhouse
Liverpool
03.2023 - 01.2024

Sales Assistant

Tom’s Wine Barrel
Downpatrick
02.2017 - 09.2022

Bar Staff

Anfield
Liverpool
11.2020 - 01.2022

Courier Driver

Avdar (Amazon)
Belfast
06.2021 - 10.2021

Education

GCSE -

St. Patrick’s Grammar School
09.2011 - 07.2018

A – Levels - undefined

St. Patrick’s Grammar School
09.2011 - 07.2018

Bachelor of Arts - Special Educational Needs with IT

09.2019 - 07.2023

Skills

  • Conflict resolution techniques
  • Customer Service
  • Residential
  • Active listening
  • Critical evaluation
  • Crisis management
  • Analytical-thinking
  • Proactive initiative
  • Decision making
  • Project coordination
  • Time-management

References

  • Thomas Gibney, Manager, Tom’s Wine Barrel, +44 7795 098808
  • Natalie Little, Manager, Jurgen's, +44 7590 665763
  • John Greenway, Director of Lettings, Homesure, +44 7482 250879

Timeline

Property manager

Homesure
01.2024 - Current

Bar Staff

Jurgen’s Bierhouse
03.2023 - 01.2024

Courier Driver

Avdar (Amazon)
06.2021 - 10.2021

Bar Staff

Anfield
11.2020 - 01.2022

Bachelor of Arts - Special Educational Needs with IT

09.2019 - 07.2023

Sales Assistant

Tom’s Wine Barrel
02.2017 - 09.2022

Farmer

Keown Farms
01.2016 - Current

GCSE -

St. Patrick’s Grammar School
09.2011 - 07.2018

A – Levels - undefined

St. Patrick’s Grammar School
09.2011 - 07.2018

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Adam Keown