ACHIM ROBERT NARCIS
Coalville,Leicestershire
Summary
Experienced professional specializing in stakeholder communication, data analysis, and process optimization. Strong leadership skills combined with real-time problem-solving abilities in transportation operations. Focused on maintaining safety compliance and promoting collaboration to improve performance metrics. Expert in Microsoft Office Suite to enhance operational efficiency and support organizational success.
Overview
4
4
years of professional experience
2020
2020
years of post-secondary education
Work history
TOM Team
Amazon.com
Coalvile
2025.11 - Current
- Facilitated communication between drivers and dock teams during peak operations.
- Assisted in identifying yard bottlenecks and proposed solutions to leadership.
- Supported gatehouse operations for inbound and outbound trailers ensuring compliance with documentation.
- Tracked trailer movements and yard inventory in Amazon transportation systems for timely departures.
- Resolved issues with drivers regarding arrival timings and paperwork in fast-paced settings.
- Reported transportation exceptions such as late arrivals and incorrect placements to reduce operational disruptions.
- Executed 40–60 trailer check-ins/check-outs each shift while maintaining accurate records.
- Contributed to on-time departure rates of over 95% for scheduled trailers through effective coordination.
Team Lead Proxy
Amazon.com
Coalville
2024.01 - 2026.02
- - Led a team of 30+ associates ensuring smooth daily operations within the fulfillment centre
- - Resolved cross-departmental operational issues through proactive communication
- - Created performance reports to support leadership decision-making
- - Mentored team members to support career development and skills growth
- - Improved productivity by 15% through targeted process enhancements
- - Reduced delivery delays by 20% by identifying and resolving bottlenecks
- - Trained new hires on operational and safety procedures
Ship Clerk
Amazon.com
Coalville
2023.01 - 2026.02
- Achieved operational excellence in daily shipping operations through effective coordination with external logistics providers.
- Reduced discrepancies by 25% through strategic implementation of tracking systems and data-driven enhancements.
- Facilitated a team of 10 associates in consistently meeting shipping deadlines and performance objectives.
- Optimized processing by prioritizing and escalating high-volume orders.
- Ensured precision in shipping documentation, contributing to successful audits.
MNR (Material Handling/Receiving)
Amazon.com
Coalville
2023.01 - 2026.02
- Achieved high accuracy in handling incoming shipments and materials, minimizing errors.
- Streamlined inventory processing to ensure on-time alignment with receiving schedules, optimizing efficiency.
- Enhanced safety training for material handling teams, improving compliance and operational safety standards.
Process Guide
Amazon.com
Coalville
2022.01 - 2026.02
- Supported adherence to processes and quality control metrics.
- Assisted in conducting audits to pinpoint inefficiencies and enhance workflows.
- Facilitated real-time solutions for operational issues affecting delivery.
- Collaborated with various departments to manage escalations.
- Participated in continuous improvement initiatives informed by data analysis.
Indoor/Outdoor Marshal
Amazon.com
Coalville
2022.01 - 2026.02
- Oversaw transportation activities in yard and warehouse to enhance efficiency.
- Streamlined dock and trailer scheduling to prevent delays.
- Acted as a liaison between carriers and internal departments to improve collaboration.
- Made strategic real-time decisions on trailer movements and resource allocation.
- Guaranteed full compliance with safety protocols to maintain a secure environment.
Education
High School Diploma - Construction Industry
Liceul Tehnologic Turceni
RomaniaSkills
- Stakeholder communication
- Data analysis and reporting
- Microsoft Office Suite
- Process optimization
- Team leadership
- Real-time problem solving
- Transportation operations
- Safety compliance
- Cross-functional collaboration
- Performance monitoring
ADDITIONAL QUALIFICATIONS
- - English Proficiency: C1 level in verbal and written communication
- - Shift Flexibility: Available for rotating shifts, weekends, and night shifts
- - Remote Capability: Comfortable with hybrid or remote work environments
- - Data-Driven Mindset: Experienced in capturing and analyzing data to improve operations
- - Customer Focus: Dedicated to ensuring timely and accurate deliveries
KEY ACHIEVEMENTS
- Acted as a key point of contact between drivers, yard operations, and dock teams, supporting real-time decision-making during peak volume.
- Demonstrated ownership by proactively identifying yard bottlenecks and escalating solutions to TOM leadership.
- Managed gatehouse check-in and check-out of inbound and outbound trailers, ensuring accurate documentation, trailer IDs, and driver compliance.
- Monitored trailer movements and yard inventory using Amazon transportation systems, ensuring on-time departures and arrivals.
- Communicated effectively with drivers to resolve issues related to arrival timing, trailer readiness, and paperwork, maintaining a professional and calm approach during high-pressure situations.
- Identified and escalated transportation exceptions (late arrivals, incorrect trailer placement, system discrepancies) to TOM leadership to minimize operational impact.
- Processed 40–60 trailer check-ins/check-outs per shift, maintaining accurate yard records and preventing delays to outbound operations.
- Supported on-time departure for 95%+ of scheduled trailers by coordinating gatehouse flow and communicating real-time updates to operations teams.
Timeline
TOM Team
Amazon.com
2025.11 - Current
Team Lead Proxy
Amazon.com
2024.01 - 2026.02
Ship Clerk
Amazon.com
2023.01 - 2026.02
MNR (Material Handling/Receiving)
Amazon.com
2023.01 - 2026.02
Process Guide
Amazon.com
2022.01 - 2026.02
Indoor/Outdoor Marshal
Amazon.com
2022.01 - 2026.02
High School Diploma - Construction Industry
Liceul Tehnologic Turceni