Abigail Martin
Summary
Motivated Business, Economics and Social Studies student at Trinity College Dublin with experience in retail sales, customer service and pet care. Strong communication, organisation and problem-solving skills with a proven ability to exceed sales targets and build lasting customer relationships. Seeking opportunities to continue developing professionally in customer-facing roles.
Overview
1
1
Certification
1
1
year of post-secondary education
2
2
years of professional experience
Work History
Retail Sales Associate
Biofresh Skincare
Dublin, Ireland
01.2024 - 02.2026
- Met sales targets through proactive promotion and excellent customer service.
- Cultivated positive customer relationships to foster repeat business and loyalty.
- Resolved customer queries through active listening and tailored solutions, enhancing customer satisfaction.
- Maintained neat, clean, and organised shelves through effective visual merchandising, improving product visibility.
- Maintained efficient workflow in fast-paced environment
Regular Dog sitter
Jason Kinsella
Dublin, Ireland
06.2024 - 01.2026
- Managed care for multiple dogs, ensuring feeding, exercise and wellbeing.
- Maintained consistent schedules and communicated regularly with owners.
- Provided overnight care and built strong client trust through reliable service
Education
Bachelor of Arts - Business Economics and Social Studies
Trinity College Dublin
Dublin, Ireland 09.2025 - Current
Skills
- Sales techniques
- Sales promotion
- Visual merchandising
- Customer service
- Problem resolution
- Scheduling efficiency
- Accurate money handling
- Relationship building
Technical Skills
- Point of Sale (POS) / Till Operation
- Cash Handling & Card Payment Processing
- Microsoft Office (Word, Excel, PowerPoint)
- Google Workspace (Docs, Sheets, Gmail)
- Email & Calendar Management
- Basic Data Entry & Record Keeping
Certification
- Dublin school of Barista
- First aid certified
- LIFT leadership programme
Accomplishments
- Past pupil unions form prize for both junior cert and leaving cert results
- Both bronze and silver Gaisce awards
TY placements
- Shadowed a Solicitor at Orpen Frank's Law firm for a week, learning a multitude of valuable office and organisation skills
- Assisted a project manager at a telecoms company at Aria Networks for a week while also learning from the marketing team
Timeline
Bachelor of Arts - Business Economics and Social Studies
Trinity College Dublin
09.2025 - Current
Regular Dog sitter
Jason Kinsella
06.2024 - 01.2026
Retail Sales Associate
Biofresh Skincare
01.2024 - 02.2026