Abigail Kusi
Summary
Dynamic, analytical and detail-oriented professional with a proven track record in marketing and sales through collaborative teamwork to deliver quality strategic prospects and achieve a sustained competitive advantage.
Overview
6
6
years of professional experience
Work History
Burger Maker
Kentucky Fried Chicken, KFC
10.2024 - Current
- Collaborated with kitchen staff to meet customer demand during peak hours.
- Followed food safety procedures to maintain quality of food served.
- Assisted in training new staff members on proper burger-making techniques, ensuring consistency across the team.
- Addressed customer inquiries regarding menu options, providing recommendations based on preferences or dietary restrictions when necessary.
- Applied problem-solving skills to address equipment malfunctions, notifying supervisors when necessary and quickly adapting to maintain workflow.
Community Manager
Compounder GmbH
01.2024 - 07.2024
- Executed initiatives with strategic foresight to align community goals with member interests.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records and internal collaboration.
- Collaborated with cross-functional teams such as SRH Berlin, Arden University to optimize marketing initiatives that supported community growth.
- Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via email or social media platforms.
Marketing Associate
PricewaterhouseCoopers Ghana Limited (PwC)
11.2021 - 09.2022
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Enhanced social media presence with creative content and effective targeting.
- Supported the design process of various promotional materials including calendars, brochures, etc.
- Prepared client and competitor analysis report to align with business development practices
- Evaluated competitor marketing strategies, identifying opportunities for differentiation and competitive advantage.
Intern
Activa International Insurance Company
06.2019 - 08.2019
- Collaborated with departments to streamline processes and improve workflow.
- Maintained records and files for easy access and reference, facilitating information sharing.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
Education
Master of Science - Business Management And Project Management
GISMA University of Applied Sciences
Potsdam12-2024
Bachelor of Science - Business Administration (Marketing)
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana09-2021
High School - Business
St. Monica's Senior High School
Asante Mampong, Ghana05-2017
Skills
- Research
- Marketing
- Communication
- Team Player
- Microsoft Office
Languages
English
Full Professional
Timeline
Burger Maker
Kentucky Fried Chicken, KFC
10.2024 - Current
Community Manager
Compounder GmbH
01.2024 - 07.2024
Marketing Associate
PricewaterhouseCoopers Ghana Limited (PwC)
11.2021 - 09.2022
Intern
Activa International Insurance Company
06.2019 - 08.2019
Master of Science - Business Management And Project Management
GISMA University of Applied Sciences
Bachelor of Science - Business Administration (Marketing)
Kwame Nkrumah University of Science And Technology
High School - Business
St. Monica's Senior High School
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