Abigail Kusi
Summary
Dynamic, analytical and detail-oriented professional with a proven track record in marketing and sales through collaborative teamwork to deliver quality strategic prospects and achieve a sustained competitive advantage.
Overview
6
6
years of professional experience
Work History
Burger Maker
Kentucky Fried Chicken, KFC
Berlin, Germany
10.2024 - Current
- Collaborated with kitchen staff to meet customer demand during peak hours.
- Followed food safety procedures to maintain quality of food served.
- Assisted in training new staff members on proper burger-making techniques, ensuring consistency across the team.
- Addressed customer inquiries regarding menu options, providing recommendations based on preferences or dietary restrictions when necessary.
- Applied problem-solving skills to address equipment malfunctions, notifying supervisors when necessary and quickly adapting to maintain workflow.
Community Manager
Compounder GmbH
Berlin, Germany (Remote)
01.2024 - 07.2024
- Executed initiatives with strategic foresight to align community goals with member interests.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records and internal collaboration.
- Collaborated with cross-functional teams such as SRH Berlin, Arden University to optimize marketing initiatives that supported community growth.
- Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via email or social media platforms.
Marketing Associate
PricewaterhouseCoopers Ghana Limited (PwC)
Accra, Ghana
11.2021 - 09.2022
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Enhanced social media presence with creative content and effective targeting.
- Supported the design process of various promotional materials including calendars, brochures, etc.
- Prepared client and competitor analysis report to align with business development practices
- Evaluated competitor marketing strategies, identifying opportunities for differentiation and competitive advantage.
Intern
Activa International Insurance Company
Accra, Ghana
06.2019 - 08.2019
- Collaborated with departments to streamline processes and improve workflow.
- Maintained records and files for easy access and reference, facilitating information sharing.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
Education
Master of Science - Business Management And Project Management
GISMA University of Applied Sciences
Potsdam12-2024
Bachelor of Science - Business Administration (Marketing)
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana09-2021
High School - Business
St. Monica's Senior High School
Asante Mampong, Ghana05-2017
Skills
- Research
- Marketing
- Communication
- Team Player
- Microsoft Office
Languages
English
Full Professional
Timeline
Burger Maker
Kentucky Fried Chicken, KFC
10.2024 - Current
Community Manager
Compounder GmbH
01.2024 - 07.2024
Marketing Associate
PricewaterhouseCoopers Ghana Limited (PwC)
11.2021 - 09.2022
Intern
Activa International Insurance Company
06.2019 - 08.2019
Master of Science - Business Management And Project Management
GISMA University of Applied Sciences
Bachelor of Science - Business Administration (Marketing)
Kwame Nkrumah University of Science And Technology
High School - Business
St. Monica's Senior High School