Abigail Hedberg
Quincy,IL
Summary
Dynamic professional with a proven track record working at multiple locations for NFI, excelling in customer relations and adaptability. Expert in MS Office, adept at leading teams to enhance operational efficiency. Successfully trained employees and managed financial records, demonstrating exceptional verbal and written communication skills.
Overview
6
6
years of professional experience
Work History
Barista
NFI - Caribou Coffee/Perk Coffee Co.
04.2019 - Current
- Operated espresso machines and commercial coffee brewers to create beverages.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created seasonal and specialty menus from recipe breakdowns to graphic design.
- Managed inventory by verifying and signing for delivery dockets, ordering supplies, checking quality and freshness of products and performing daily inventory counts.
- Wrote and managed employee schedules.
Bookkeeper
NFI - Niemanns
07.2020 - Current
- Counted cash and logged discrepancies in daily reports.
- Reconciled and corrected issues with financial records.
- Managed accounts payable and receivable activities, maintaining accuracy in bill payment
- Completed payroll for employees and maintained detailed records of procedures.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
- Prepared cash and check bank deposits with accuracy.
Education
Bachelor of Science - Technical Communication: Data Visualization
Arizona State University
Tempe, Arizona 12-2025
Associate of Science -
John Wood Community College
Quincy, Illinois05-2020
Associate of Arts -
John Wood Community College
Quincy, Illinois 05-2018
Skills
- MS Office Expert
- Customer relations
- Invoice processing
- Inventory tracking
- Project management
- Team leadership
- Verbal and written communication
Timeline
Bookkeeper
NFI - Niemanns
07.2020 - Current
Barista
NFI - Caribou Coffee/Perk Coffee Co.
04.2019 - Current
Bachelor of Science - Technical Communication: Data Visualization
Arizona State University
Associate of Science -
John Wood Community College
Associate of Arts -
John Wood Community College
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