Summary
Overview
Work history
Education
Skills
References
Timeline
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Abigail Byrne

21 Avonbeg Heights, Ballinclash,Ireland

Summary

I'm a hardworking and motivated 19-year-old waitress with a strong work ethic and a positive attitude. I'm always willing to take on any challenge in the workplace and enjoy working as part of a team. I've recently completed a Level 4 Major Award, which shows my commitment to learning and developing new skills. I'm eager to grow in any role I take on and always aim to provide excellent service.



Overview

3
3
years of professional experience

Work history

Banqueting Team Leader

Amber Springs
Gorey , Wexford
11.2023 - 05.2025
  • I've learnt how to work with top table and take all their orders.
  • Monitored staff performance and developed improvement plans.
  • Inspired teams to achieve or exceed goals through regular motivation, implementing loyalty incentives and facilitating team-building activities.
  • Trained and supervised team to deliver on store sales targets.
  • Resolved conflicts within the team amicably, maintaining harmony and collaboration.
  • Managed project timelines and delegated tasks effectively, ensuring timely completion of objectives.
  • Coordinated with event planners, kitchen staff, and management to ensure that client specifications were met and exceeded.
  • Set up banquet halls for events, ensuring proper table arrangements, seating, and decor according to event specifications.
  • I conduct the wedding tasting.
  • Resolved complex customer enquiries, disputes and complaints.

Waitresses

Amber Springs
Gorey , Wexford
11.2023 - 05.2025
  • I worked in all three restaurants.
  • Collaborated with team members to achieve target results.
  • Maintained clean, safe working environments to eliminate accident risks.
  • Resolved customer queries and problems using effective communication and providing step-by-step solutions.
  • Achieved service time and quality targets.
  • I've learnt how to run and control the pass.
  • I've learnt how to take drink and food orders from the customers.
  • I am fully capable of running a section.

Kids Club

Amber Springs
Gorey , Wexford
04.2022 - 11.2023
  • I was the team leader in Kids Club.
  • Collaborated with team members to achieve target results.
  • Managed complaints with calm, clear communication and problem-solving.
  • Picked up additional tasks to aid team success.
  • Some other roles I had in this job were coming up with activities for the children to do, and making sure the children were signed in and signed out.

Education

Secondary School

Saint Marys Arklow
01/2019 - 01/2023

Primary School

Guardian Angels Newtown Park
01/2011 - 01/2019

Level 4 Major Award - Pathways to employment and apprenticeships

Courtown L.T.I
Wexford
01/2024 - 08/2025

Skills

  • Leadership ability
  • Team-building coordination
  • Task prioritising
  • Customer service skills
  • The ability to work well with others
  • The ability to accept criticism, and work well under pressure
  • To be thorough, and pay attention to detail
  • Excellent verbal communication skills
  • A desire to help people
  • Active listening skills
  • A good memory
  • Complaint handling and resolution
  • Banquet setup

References

References available upon request.

Timeline

Banqueting Team Leader

Amber Springs
11.2023 - 05.2025

Waitresses

Amber Springs
11.2023 - 05.2025

Kids Club

Amber Springs
04.2022 - 11.2023

Secondary School

Saint Marys Arklow
01/2019 - 01/2023

Primary School

Guardian Angels Newtown Park
01/2011 - 01/2019

Level 4 Major Award - Pathways to employment and apprenticeships

Courtown L.T.I
01/2024 - 08/2025

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Abigail Byrne